Caring for our communities Investing in disaster preparedness and response We know that extreme weather events caused by climate change are becoming more frequent and more intense. Unfortunately, these disasters impact our employees and communities. McKesson works to support and serve our stakeholders during emergencies, crises and disasters. Preparing for disasters For more than 185 years, McKesson has been a leader in the delivery of medicines and healthcare products to pharmacies, hospitals and other sites of care — including timely and safe delivery of vital pharmaceuticals and medical supplies during catastrophic events. McKesson’s business continuity program helps ensure that we are prepared to absorb the impact of a business interruption and continue operations with as little disruption as possible. Our crisis management program, which we activate in emergency situations, is comprised of company-wide experts who tackle issues that may arise during a disaster. In a disaster, these experts focus on removing obstacles, and ensuring coordination and efficiency. BUSINESS CONTINUITY AT MCKESSON McKesson has a robust business continuity program designed to help the company continue to serve employees, communities, customers and their patients. McKesson takes an “all risk” (loss of people, technology, facility or supplier) approach to resilience, and prepares for both macro-level risks, such as a massive natural disaster or pandemic, and micro-level risks, such as localized severe weather. The Global Security Operations Center (GSOC) supports McKesson’s response to a major incident or crisis by collecting, analyzing and delivering data on global risks that may impact McKesson employees, facilities, operations or reputation. The GSOC assists the McKesson business continuity and crisis management teams during emergencies by filtering and fusing intelligence, providing situational awareness with persistent monitoring of facilities and events, reporting of geopolitical, weather and man-made events. In addition, the GSOC can disseminate mass emergency notifications which can facilitate communications between the crisis management teams, operations and employees. The GSOC also supports Global Security and Safety’s (GSS) mission to protect the employees, property, products, and reputation of McKesson Corporation — 24/7, 365 days a year — through three primary programs: Electronic Security Systems Monitoring, Global Risk Awareness, and Supply Chain programs. These programs comprise the framework of the GSOC, which collects, analyzes, and delivers data to help mitigate global risks. The GSOC collects intelligence related to wildfires, hurricanes, monsoons; pandemics; localized events (e.g., demonstrations and riots); geopolitical events; maritime lane disruptions (e.g., the Suez Canal disruption in March 2021), shipping ports, terrorism events, air cargo incidents, and monitoring of suppliers and manufacturers. During FY21, the GSOC disseminated 5,827 asset alerts, 46 event situational reports (SITREPs), and published 251 COVID-19 SITREPs in support of the executive leadership team, Corporate Crisis Management Team, and Business Unit operational leadership. Introduction Stories Employees Access Equity Climate Operations >Table of Contents | 48 FY21 Impact Report