MetLife Advantages

MetLife Advantages for PEBB Program members Services to help navigate what life may bring, at no additional cost to you Life insurance can be a critical first step in helping to ensure your family’s financial wellbeing. With your MetLife group life insurance coverage, you get access to meaningful services to help you make the right decisions to manage what life may bring. For PEBB employee members Offered with Basic Life and Basic Accidental Death and Dismemberment (AD&D) Insurance 6 Beneficiary Claim Assistance (Delivering the Promise) Making the claims process easy. Your beneficiaries get guidance from experts as they work through their options and financial needs with our Delivering the Promise services. For more information call 1-877-275-6387. 3 Funeral Assistance Access to funeral assistance for locating funeral homes and cemetery options, obtaining funeral cost estimates and comparisons, and more. Start planning by downloading a copy of the online Funeral Planning Guide on the MetLife website at metlife.com/funeralplanning/funeral-guide. For more information call 1-888-319-7819. 4 Funeral Discounts & Planning Services Helping to alleviate the burden of making funeral arrangements for your loved ones. Get access to the largest network of funeral homes and cemeteries to pre-plan with a counselor and receive discounts on funeral services. Access convenient planning services — either online at finalwishesplanning.com, or by calling1-866-853- 0954— to help make final wishes easier to manage. 3 Grief Counseling Provides the insured and dependents in-person or telephone sessions with a grief counselor. You can access these services by calling 1-888-319-7819 or log on to the LifeWorks website at metlifegc.lifeworks.com (Username: metlifeassist; Password: support). 7 Life Settlement Account (Total Control Account) Reducing the pressure of immediate financial decisions. Your beneficiaries can take their time to make the right decision with the flexible settlement option that gives full access to policy funds while earning a guaranteed minimum interest rate. 6 Transition Solutions Having assistance when moving on from a company or in response to benefit changing events. Receive help with time-sensitive benefit and financial decisions so you can make the right choices during employment transitions. You will receive a notice to port or convert coverage from MetLife on behalf of your employer. For more information call 1-877-275-6387. 5 Travel Assistance (Offered with basic AD&D coverage) Traveling with peace of mind. Access to medical, travel, and concierge services — 24 hours a day, 365 days a year when traveling internationally or domestically. Visit the AXA website for more information at metlife.com/travelassist. Within the United States: 1-800-454-3679. Outside the United States: 1-312-935-3783. 2 WillsCenter.com Helps to ensure your final wishes are clear. Prepare or update a will, living will or power of attorney, online through the willscenter.com services. Log on to the Wills Center website at willscenter.com to register as a new user. 8 pathy Em Gives beneficiaries complimentary access to 24/7 support for challenges that the loss of a loved one brings, helping them save time, money, and stress. From settling the estate to dealing with grief, Empathy can offer guidance on a variety of topics to assist beneficiaries in navigating through the challenges that loss brings. Call 201- 720-1584 to register via phone, or visit join.empathy.com/metlife.