Glenn Poulos Glenn Poulos is the Vice President and General Manager of NWS , a leading product and service distributor for the mobile broadband and wireless markets . He is also the author of the Never Sit in the Lobby book . It ' s a guide that provides fifty - seven factors for navigating the interpersonal dynamics of selling and the art of negotiation to help entrepreneurs sidestep common , costly mistakes . Vice President and General Manager of NWS See our interview with Glenn Poulos