See our interview with Gayle Terry Gayle Terry Gayle Terry is the Chief Marketing Officer and President of Domestic & General ' s U . S . operations . With over 20 years of experience in customer strategy and marketing , she has been instrumental in shaping D & G ' s U . S . strategy , focusing on customer experience and marketing innovation . Before joining D & G in 2014 , Gayle held leadership roles at British Gas , including positions in marketing , commercial operations , and business transformation . She holds a Master ' s degree in Economics from the University of Glasgow . Chief Marketing Officer and President of Domestic & General ' s U . S . operations