S 01 | Ep 5 Cultivating Connection , Ownership , and Accountability in Distributed Teams with Paul Pritchard Paul Pritchard , Group CEO of Overdose , a global commerce consultancy with over 500 people across nine countries , shares how a business that started in the back office of a New Zealand merchant grew into a team working with brands like Patagonia , Goodyear , and Karl Lagerfeld . Paul credits much of that growth to one core lesson : learning how to build trust , ownership , and accountability across a team distributed around the world . He talks through the cultural infrastructure that holds it together , from anonymous internal surveys to dual leadership structures , and why he believes repeating simple values out loud is one of the most underrated leadership tools available . The conversation also gets into how Overdose helps clients find their unique place in the market , pushing back on the instinct to fit in rather than stand out . On AI , Paul offers a grounded take , cautioning against both hype and paralysis , and arguing that the real opportunity lies in using it to extend capability rather than race everything toward the same place .