2021 CORPORATE RESPONSIBILITY REPORT I 43 EMPLOYEE WELL-BEING Benefits that support wellness and prevention Quest’s commitment to helping achieve improved health outcomes extends to the health and well-being of all members of our Quest family. Every year, Quest works to enhance the healthcare benefits we offer to consistently provide employees access to high-quality, affordable healthcare that meets their and their family’s needs. We recognize that not only is such access critical, it’s also deeply personal. We therefore offer benefits for who our employees are, wherever they are in their own unique journey. We introduced changes that reflect our employees’ feedback about what they need to achieve balance—healthy in body and mind, at work, at home, and in life in general. Recognizing the need to support a “whole person” approach is more important than ever, particularly in light of the challenges brought on by the COVID-19 pandemic over the last 2 years. Quest’s goal is to help our employees achieve that critical balance for optimal physical and mental health through our health and wellness benefits. Virtual health solutions through Blueprint for Wellness ® Quest’s Blueprint for Wellness ® population healthcare solution for employers uses biometric wellness screenings combined with services that connect employees to the care they need for health improvement. As a large, self-insured employer with nearly 50,000 employees, Quest provides Blueprint for Wellness as an employee benefit that includes spouses and partners. Individuals donate a blood specimen for comprehensive testing, and key measurements are taken, including weight, height, blood pressure, and waist and/or hip circumference. The tests conducted for each participant let participants and their doctors know about conditions that may be developing, like pre-diabetes and diabetes, high cholesterol, kidney disease, and metabolic syndrome. These can often be successfully treated or reduced before they become more difficult and expensive to address. Quest offers innovative and proven programs that engage employees and family members in improving their health (see examples below). healthy MINDS: A refreshed approach to employee mental well-being Quest continues to prioritize how we support employees’ emotional health through offering and expanding access to high-quality, affordable mental health resources and providers. We do so under the banner of healthy MINDS, our refreshed approach to supporting employees’ mental well-being, aimed at helping colleagues feel safe and empowered to seek support. Prevent Science-based Omada health management program to prevent type 2 diabetes Manage Onduo program (new in 2021) for optimal management of diabetes; app-based Reverse Virta (new in 2021) provider-led, clinically proven, app-based, nutritional intervention and coaching Virtual solutions help employees and family members achieve better health. TABLE OF CONTENTS 2021 OVERVIEW COVID-19 RESPONSE PROMOTING A HEALTHIER WORLD CREATING AN INSPIRING WORKPLACE BUILDING VALUE REFERENCES