2021 CORPORATE RESPONSIBILITY REPORT I 46 Welcoming our Director, Inclusion and Diversity Desyra Highsmith Holcomb recently joined Quest as Director, Inclusion and Diversity (I&D). This central New Jersey native and Rutgers graduate came to us from RWJBarnabas Health, where she was Director of Diversity and Inclusion, HR Strategic Initiatives. Core to Desyra’s role is working with Quest leaders to establish and implement I&D priorities and goals throughout the business. She leads the ongoing development and implementation of our inclusion and diversity strategies that are critical to our business, in partnership with executive, business, regional, and Human Resources leadership. Desyra serves as a leader in the development of effective strategies, practices, and policies to facilitate a more inclusive environment that benefits our business, colleagues, communities, and all additional stakeholders. In addition, she acts as an advisor to the Quest Inclusion and Diversity Council (QIDC). Fostering our culture At Quest Diagnostics, I&D is woven into who we are and what we do. We consistently invite new perspectives and embrace new experiences, which helps us to create an inclusive and empathetic workplace where our employees feel like they belong. In 2020, we developed our CTC framework to help formalize our approach to I&D across the entire talent lifecycle. We continue to leverage and renew our focus on the CTC model to further strengthen Quest’s culture of trust, collaboration, and belonging at all levels. Creating community Our 2021 score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index—our fifth consecutive year earning the highest possible score— reflects that Quest fosters a safe and supportive workplace for all employees regardless of identity. Core to our approach of nurturing an inclusive and diverse workplace is our commitment to Everyday Equity, a strategy that embodies our commitment to instill equity practices in everything we do at Quest Diagnostics. Among our key initiatives in 2021, we introduced company-wide trainings on how to recognize and overcome unconscious bias and develop stronger allyship behaviors across the organization, empowering employees to speak up for others and practice inclusive behaviors. INCLUSION & DIVERSITY Bringing our whole selves to work “Every day, we weave an I&D perspective into what we do and not as an afterthought. We consider I&D in how we develop and deliver services, interact on teams, and recognize contributions—and the list goes on. I&D means so much more than race. It's about creating an environment where every single person feels like they are considered, valued, and welcomed. We're all included in that journey.” Desyra Highsmith Holcomb Director, Inclusion and Diversity Culture What leaders say and do, the stories we share, and the principles we live by Talent How we identify, hire, develop, and listen to top diverse talent Communities How we incorporate diverse insights for the benefit of our clients and communities TABLE OF CONTENTS 2021 OVERVIEW COVID-19 RESPONSE PROMOTING A HEALTHIER WORLD CREATING AN INSPIRING WORKPLACE BUILDING VALUE REFERENCES