incorporate into its products and services, license and sublicense, any feedback, comments, or suggestions Customer or End Users send RELAYTO or post in RELAYTO's forums without any obligation to Customer. d. Customer List. RELAYTO may include Customer's name in a list of RELAYTO customers on the RELAYTO website or in promotional materials. 6. Fees & Payment a. Fees. Customer will pay, and authorizes RELAYTO or Customer's reseller to charge using Customer's selected payment method, for all applicable fees. Fees are non-refundable except as required by law, except for (i) SLA credits under the Service Level Agreement, (ii) a pro-rata refund of prepaid unused fees if RELAYTO Limited terminates affected Services for third-party infringement under section 8(c), and (iii) a refund of prepaid unused fees if Customer terminates an Order Form under DPA section 4.3 after objecting to a new Sub-processor. Customer is responsible for providing complete and accurate billing and contact information to RELAYTO or Customer's reseller. RELAYTO may suspend or terminate the Services if fees are past due. b. This Agreement is effective for the Period set forth in the accompanying invoice. c. Automatic Renewal. Each Term automatically renews for successive periods of the same length as the then-current Term unless either party gives written notice of non-renewal at least thirty (30) calendar days before that Term expires. Send Customer non-renewal notices to support@relayto.com. Continued use after renewal is acceptance of the renewed Term and then-current fees, including any price adjustment noticed under the price-adjustment clause. d. Taxes. Customer is responsible for all taxes. RELAYTO or Customer's reseller will charge tax when required to do so. If Customer is required by law to withhold any taxes, Customer must provide RELAYTO or Customer's reseller with an official tax receipt or other appropriate documentation. e. Purchase Orders. If Customer requires the use of a purchase order or purchase order number, Customer (i) must provide the purchase order number at the time of purchase and (ii) agrees that any terms and conditions on a Customer purchase order will not apply to this Agreement and are null and void. If Customer is purchasing through a reseller, any terms and conditions from Customer's reseller or in a purchase order between Customer and its reseller that conflict with this Agreement are null and void. f. Price Adjustments: Prices may be subject to periodic adjustments. We reserve the right to increase prices by up to 10% annually, with prior notice to our users. These adjustments may reflect various factors such as inflation, increased operational costs, improvements in service quality, and investments in research and development to enhance user experience. Notification of price adjustments will be provided via email or through the platform at least thirty (30) calendar days before the changes take effect. 6 of 53