2021 SERVE 360 REPORT ESG PROGRESS AT MARRIOTT INTERNATIONAL → 15 In Our Communities Rooms for Responders With support from our credit card partners, American Express and JPMorgan Chase, Marriott provided $10 million worth of hotel stays for healthcare professionals leading the fight against COVID-19 in the United States. We also collaborated with the American College of Emergency Physicians and the Emergency Nurses Association to match doctors and nurses with free accommodations at participating hotels. Community Caregiver Program The Community Caregiver Program, available in the United States, Canada, the Caribbean, and Latin America has provided significantly discounted rates at nearly 2,500 hotels for first responders and healthcare professionals who wanted to book rooms at hotels in close proximity to the hospitals where they were working. American Red Cross Hotel Space Donations Due to increased demand for nonprofit services during the COVID-19 pandemic, combined with the difficulty of adhering to social distancing protocols, many nonprofits were in need of additional space to support their operations. In response, Marriott hotels in the U.S. donated available event space to the American Red Cross to host their blood drives, holding nearly 500 blood drives, contributing over 14,000 units of blood. In 2020, Marriott was one of the American Red Cross’ top corporate blood drive sponsors. For Our Associates Health and Wellness Programs At our properties, we implemented rigorous cleaning protocols and safety measures to reduce the transmission of COVID-19. To assist global associates in managing stressful situations, Marriott partnered with meQuilibrium, a science-based resilience training solution, to support the mental wellbeing of our managed associates. Marriott Disaster Relief and TakeCare Relief Funds To provide critical support to our most at-risk associates, the Marriott Disaster Relief Fund (MDRF) was deployed and distributed over $1.45 million of food, medications, hygiene items, and other essential items to associates in 16 markets. The TakeCare Relief Fund also provided $1 million to the Marriott Disaster Relief Fund and more than $250,000 in needs-based individual grants to eligible associates facing financial hardships, including those caused by COVID-19. For Our Guests Commitment to Clean We remain committed to providing our guests with a safe environment that aligns with expert protocols. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, our Marriott Cleanliness Council has redefined our cleaning and safety standards. Marriott Bonvoy’s Giving Platform Marriott Bonvoy ® members have been able to donate loyalty points to relief organizations that are active in COVID-19 response around the world, including the American Red Cross, International Federation of Red Cross and Red Crescent Societies, UNICEF, and World Central Kitchen. Over 75 million points were donated by members in 2020. COVID-19 Support Marriott is proud of our role to support communities, guests, and associates during the unprecedented COVID-19 pandemic. This includes hosting caregivers and donating cooked and pre-packaged meals and critically important supplies, including cleaning products, masks, gloves, antimicrobial wipes, sanitizers, and shower caps for medical and other frontline workers. We have also taken steps to implement powerful programs to support and take care of associates and guests. Right: Associates at the Aloft ® Dubai South (Dubai, United Arab Emirates) prepare meals to donate to those affected by COVID-19