2021 SERVE 360 REPORT ESG PROGRESS AT MARRIOTT INTERNATIONAL → 44 Careers in Hospitality for Veterans In 2020, Marriott hired 300+ veterans amid the global COVID-19 pandemic. In 2021, we are continuing our efforts to achieve our goal of hiring at least 1,000 veterans annually. In 2020, the JW Marriott San Antonio Hill Country Resort & Spa partnered with Hiring our Heroes, to offer six weeks of on-the-job experience for military spouses. Spouses observed and worked in our Human Resources, Accounting, and Loss Prevention departments to gain hospitality industry experience. Hotels for Heroes Through our partnership with the Fisher House Foundation’s Hotels for Heroes program, over 1,600 room nights were provided to the families of military service members undergoing surgery in the U.S. with 5,166,500 donated loyalty points in 2020. Through these donated loyalty points, 247 military families were provided room nights, which amounted to a cost savings of $416,592 for those families. Supporting Veteran Organizations In 2020, Marriott’s U.S. hotels collaborated with over 40 veteran-specific organizations to support our veterans during the COVID-19 pandemic. Through these engagements, we donated over $70,000 in cash and in-kind donations, and approximately 200 associates volunteered approximately 250 hours. At the JW Marriott Orlando, Grande Lakes® and The Ritz-Carlton® Orlando, Grande Lakes, associates donated clothing, bedding, toys, personal care products, and other items to Veterans of America. Veterans Marriott actively works to recruit and support U.S. military veterans. Our company culture and values are well-suited and aligned for those who have served, and we in turn value their skills and experience. To support our veteran hiring goals and objectives, we developed various partnerships with veteran organizations in the local communities where we do business and have created tools and resources to assist hiring managers with veteran recruitment efforts. Supplier Diversity In 2020, Marriott spent nearly $7.9M with businesses owned by veterans and service-disabled veterans. Right: The Gaylord Opryland Resort & Convention Center (Nashville, Tennessee, United States) donates gifts through the United Service Organizations (USO) for military families