Multi-Channel Help Desk

Email Integration

Ticket creation using web interface and Email Parsing. Fetch emails using email piping, POP3, IMAP, POP3 SSL, IMAP SSL.

Social Media Integration

Your customers are talking about you - Engage and convert Tweets and Facebook posts into Tickets in Vision Helpdesk. Check Facebook Integration and Twitter Integration

Chat Integration

Integrate with any third party chat software and convert your chats into Tickets in Vision Helpdesk.

Phone Integration

Integrate with any third party VOIP and Phone solutions and convert your phone calls into Tickets in Vision Helpdesk.