Exceptional
Customer Support

We were testing a lot of Helpdesk systems, but Freshdesk was clearly the best. We now offer multi-brand support to our customers in Slovakia, the Czech Republic, Poland and Russia!

Jana Kalasova Biznisweb.sk

Support Customers Everywhere They Go.

All you need to delight customers. Everytime.

Powerful Ticketing

Get rid of support blackholes. Just mark, track, assign and move on.

Seamless self-service

Build a community of passionate customers. On your turf!

Your team Inbox

Collaborate on tough issues without stepping on toes .

Your Support. Your Universe. Your Rules.

Bend it to your workflows

Bring in your business rules, automate workflows and manage escalations. Customize Freshdesk so deep you can hear your customer satisfaction echo!

See how you can make your support work for you

Promise, prove and deliver service levels

Give your customers the quality support they expect from you. Every time. And still relax with the kids this Christmas - we got your holidays covered too!

Set and meet expectations with Service Levels

Get insights you need, with reports you want

Support and report aren't the best buddies. That's why it's important you customize, generate and pull up any report you need, any time you want. And derive some actionable insights out of it too...

Start driving insights into your support