GETTING RECOGNITION FROM THE CUSTOMERS 1. Domestic & General started out over 100 years ago, ensuring cattle and sheep rights. So not long after the Titanic went down there was a need all of a sudden to have protection and insurance on your livestock. (12:14 - 12:39) We were building our own hardware and establishing our own data centers. It was a very capital-intensive business and very hard to manage. Our customers recognized that as well. They gave us credit for the fact that we were doing a reasonably good job. That's why we were able to grow the business the way we did. Steve King