OUR COMPANY OUR GOVERNANCE OUR PEOPLE OUR COMMUNITIES THE ENVIRONMENT THE NUMBERS AND SMALL PRINT Digital Equity ACCESS AND AFFORDABILITY Ensuring that everyone thrives in a digital world means starting with access to affordable, available, and reliable connectivity. Beyond investing in programs like Project 10Million, T-Mobile has been rapidly building out our network to deliver the broadest and deepest 5G experience across the country—including rural areas—while providing more affordable options to families with limited incomes to support a more connected, digitally equitable future. Because no one should be left behind when it comes to connectivity—regardless of their economic circumstance or their ZIP code. CONNECT BY T-MOBILE: A PLAN MILLIONS MORE CAN AFFORD Delivering on our promise to make connectivity more accessible, Connect by T-Mobile helps close the digital divide by putting connectivity within easy reach of more people. The plan provides a low-cost option to help connect millions of low-income families and individuals—because no one should have to choose between staying connected and paying for other basic necessities. HIGH SPEED INTERNET THAT REACHES PLACES FIBER OPTICS CAN’T America’s vastness is a beautiful thing―unless you are installing broadband. Running a fiber connection to every home in the country is economically unfeasible, which leaves nearly 15% of households with only one choice for home broadband; in rural areas that jumps to nearly 35% vi . T-Mobile’s High Speed Internet changes that. When launched in April 2021, more than 30 million households were eligible for our service, including 10 million in rural America, turning T-Mobile into one of the largest broadband providers in the U.S. by service area. Access quickly expanded to more homes across the Southeast, Texas, Indiana, Kentucky, and Ohio, and continues to grow rapidly as our 5G coverage grows. 30 househol M ds eligible for our service at time of launch GOING ALL IN ON SMALL-TOWN AMERICA T-Mobile is going ALL IN to be the leader in America’s underserved smaller markets and rural areas. At the end of 2021, our 5G network spanned 1.8 million square miles, with 1.45 million of that covering small town America. As our network expansion continues, we plan to reach 99% of Americans with 5G by the end of 2023. This is where our network leadership stands out, as we’re the only 5G game in town for many of these communities. For more details on how we help smaller towns across America thrive, see the story on Hometown Grants . CONNECTING OUR HEROES We count on first responders, and they can count on us. We’re proud to offer our groundbreaking Connecting Heroes program, a 10-year commitment to provide free service and 5G access to first responder agencies—all public and non-profit state and local fire, 911, police and EMS departments—saving them up to $7 billion vii . In 2021, T-Mobile made enhancements to the program, including priority access AND preemption for both voice calls and data for first responders enrolled in the Wireless Priority Service (WPS) program. So not only do first responders get to the front of the line at T-Mobile, but if the network ever becomes crowded in an emergency, non-emergency traffic drops to make way for first responders’ critical communications. vi Highspeedinternet.com Why Can I Only Get a Few Internet Providers? | HighSpeedInternet.com vii Estimated savings if every department takes advantage of the program. 2021 CORPORATE RESPONSIBILITY REPORT 44
T-Mobile Corporate Responsibility Report Page 43 Page 45