Economy Profile Working Age Population (Millions)  / 2 Italy 45.5 6kill outlook :orkIorce strateJ\ outlook Core sRills Talent outlooR in  6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) (xpected change in talent availability, development and retention in the next ıve years (share of organizations surveyed) Skills, knowledge and abilities $ttitudes ,mproving :orsening Global average Global average 2  2 2  Talent availability when hiring ECONOMY G/2%$/ -100% +100% 44% 42% 24%  Cognitive skills Talent development of existing workforce -100% +100% 4% 84% 6%  Engagement skills Talent retention of existing workforce 15%  Management skills -100% +100% 28% 50% 3%  Physical abilities )usiness practices to improve talent availability Top practices with the greatest potential to improve talent availability (share of organizations surveyed) 12%  Technology skills ECONOMY G/2%$/ 3%  Ethics 54%  . Improve talent progression and promotion processes 24%  Self-eĴcacy 34%  . Oijer higher wages 11 %  Working with others 30%  . Better articulate business purpose and impact 9esRilling sRill focus More diversity, eTuity and inclusion policies and 26%  . 6kills most prioritized for reskilling and upskilling in the next ıve years (share of organizations surveyed) programmes Skills, knowledge and abilities $ttitudes Global average 24%  . Improve people-and-culture metrics and reporting 53% Resilience, IJexibility and agility Oijer more remote and hybrid work opportunities within 24%  . countries 47% AI and big data 20%  . Support employee health and well-being 47% Analytical thinking 43% 18%  Leadership and social inIJuence . Improve internal-communication strategy 41% Creative thinking 18%  . Provide eijective reskilling and upskilling 37% Empathy and active listening 14%  33%  Improve working hours and overtime Curiosity and lifelong learning 33% Technological literacy Key components of +,0 programmes 0ost common components of '(, programmes (share of organizations surveyed) 31% Design and user experience ECONOMY G/2%$/ 29% Service orientation and customer service 60%  . Run comprehensive DEI training for managers :Rill stability 2% Enable inclusion and accessibility across physical and 48%  6kills reTuired by the workforce that are expected to remain the same (share of all skills . Global % virtual spaces reTuired) 48%  . Run comprehensive DEI training for staij Training funding 3referred sources of funding for training, upskilling and reskilling efforts (share of organizations surveyed) Set DEI goals, targets or Tuotas that exceed public 44%  . reTuirements ECONOMY GLOBAL 30%  . Set up Employee Representation Groups 10% 16% Co-funding across the industry 25% 28% Free-of-cost training :hare of companies ^ith +,0 7rograms % (share of organizations surveyed) 20% 22% Funded by government Global % 88% 87% Funded by my organi]ation 31% 24% Public-private hybrid funding

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