Region Profile 1 / 2 Middle East and North Africa Trend outlook Global trends and their impact on job creation Technologies and their impact on job creation Trends most most likely to drive industry transformation and their expected impact job creation, ordered by net Technologies most most likely to drive industry transformation and their expected impact job creation, ordered effect (share of organizations surveyed) by net effect (share of organizations surveyed) Job creator Job displacer Net effect Global net effect Job creator Job displacer Net effect Global net effect Investments to facilitate the green transition of your business Big-data analytics -100% +100% -100% +100% 58% 61% Broader application of Environmental, Social and Governance (ESG) standards Encryption and cybersecurity -100% +100% -100% +100% 57% 60% Increased adoption of new and frontier technologies Digital platforms and apps -100% +100% -100% +100% 38% 45% Broadening digital access E-commerce and digital trade -100% +100% -100% +100% 33% 43% Stricter government regulation of data use and technology Education and workforce development technologies -100% +100% -100% +100% 19% 42% Rising cost of living for consumers Internet of things and connected devices -100% +100% -100% +100% -15% 39% Supply shortages and/or rising cost of inputs for your business Cloud computing -100% +100% -100% +100% -27% 38% Slower global economic growth Artificial intelligence (e.g. machine learning, neural networks) -100% +100% -100% +100% -44% 33% Role outlook Skill outlook Churn in five years Core sRills 21% Five-year structural labour-force churn (percent) 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Global 23% Skills, knowledge and abilities Attitudes Key roles for business transformation Roles most selected by organizations surveyed (as either growing, stable or declining), ordered by net role 26% 14% 17% 21% growth, and their net growth and structural churn (percent) REGION GLOBAL NET GROWTH REGION GLOBAL ROLES -50% 0 50% CHURN CHURN 26% 26% Cognitive skills 43% 40% AI and Machine Learning Specialists 6% 6% Engagement skills 37% 34% Data Analysts and Scientists 14% 12% Management skills 27% 24% Business Development Professionals 3% 3% Physical abilities 20% 25% Project Managers 17% 16% Technology skills Business Services and Administration 3% 3% 20% 22% Ethics Managers 21% 23% 12% 14% Self-efficacy General and Operations Managers 10 % 11% Working with others 30% 31% Relationship Managers 19% 19% Accountants and Auditors 31% 42% Data Entry Clerks 36% 35% Administrative and Executive Secretaries Accounting, Bookkeeping and Payroll 37% 29% Clerks

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