Region Profile 1 / 2 Sub-Saharan Africa Trend outlook Global trends and their impact on job creation Technologies and their impact on job creation Trends most most likely to drive industry transformation and their expected impact job creation, ordered by net Technologies most most likely to drive industry transformation and their expected impact job creation, ordered effect (share of organizations surveyed) by net effect (share of organizations surveyed) Job creator Job displacer Net effect Global net effect Job creator Job displacer Net effect Global net effect Broader application of Environmental, Social and Governance (ESG) standards Environmental management technologies (e.g. pollution abatement, recycling) -100% +100% -100% +100% 70% 68% Investments to facilitate the green transition of your business Digital platforms and apps -100% +100% -100% +100% 59% 48% Demographic dividend in developing and emerging economies Encryption and cybersecurity -100% +100% -100% +100% 48% 46% Broadening digital access Education and workforce development technologies -100% +100% -100% +100% 41% 46% Consumers becoming more vocal on social issues Internet of things and connected devices -100% +100% -100% +100% 23% 39% Increased adoption of new and frontier technologies E-commerce and digital trade -100% +100% -100% +100% 19% 37% Rising cost of living for consumers Cloud computing -100% +100% -100% +100% -22% 31% Slower global economic growth Artificial intelligence (e.g. machine learning, neural networks) -100% +100% -100% +100% -50% 18% Role outlook Skill outlook Churn in five years Core sRills 2% Five-year structural labour-force churn (percent) 6kills needed to perform well in key, stable roles within the company (share of organizations surveyed) Global 23% Skills, knowledge and abilities Attitudes Key roles for business transformation Roles most selected by organizations surveyed (as either growing, stable or declining), ordered by net role 2     growth, and their net growth and structural churn (percent) REGION GLOBAL NET GROWTH REGION GLOBAL ROLES -50% 0 50% CHURN CHURN 27% 26% Cognitive skills 24% 24% Business Development Professionals 6% 6% Engagement skills 14% 25% Project Managers 14% 12% Management skills Business Services and Administration 18% 22% 1% 3% Managers Physical abilities 20% 34% Data Analysts and Scientists 15% 16% Technology skills 4% 3% 32% 26% Telemarketers Ethics 19% 23% 3% 17% Self-efficacy Managing Directors and Chief Executives 14 % 11% Working with others 9% 14% General and Operations Managers 15% 12% Human Resources Specialists Accounting, Bookkeeping and Payroll 20% 29% Clerks 14% 19% Accountants and Auditors 33% 35% Administrative and Executive Secretaries

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