2021 SUSTAINABILITY HIGHLIGHT REPORT: Forward As One GOVERNANCE 34 The Code reinforces our values by: • Requiring all employees to engage in honest and ethical conduct in performing their duties • Providing guidelines and tools for the ethical handling of issues, including actual or apparent conflicts of interest • Providing mechanisms to report unethical conduct EMPLOYEES Our Code of Ethics and Business Conduct guides employees to choose a course of action consistent with The Hartford’s core values We believe in Ethics. Every day. Everyone. Everywhere. We provide robust training on our Code of Ethics and Business Conduct to all new hires All employees certify annually that they have read the Code and fully understand their responsibilities BOARD OF DIRECTORS We have adopted a Code of Ethics and Business Conduct for members of the Board of Directors (the “Board Code of Ethics”) Directors certify their compliance with the Board Code of Ethics annually VENDOR PARTNERS We are committed to partnering with suppliers that share our values Our Vendor Code of Ethics and Business Conduct is part of every vendor contract and outlines the ethical behavior and responsible business practices we expect from suppliers Topics covered include fair labor practices, discrimination, harassment, privacy and information protection, conflicts of interest, anti- bribery and corruption, anti-money laundering, environment and sustainability, reporting misconduct and retaliation-free workplaces Our success is intrinsically linked to the achievements and contributions of our suppliers That is why we are committed to supporting a diverse supply chain As we grow business relationships with diverse suppliers, we strengthen our products, our brand and our communities REPORTING CONCERNS AND SUSPECTED VIOLATIONS There are many ways that Board members, employees, business partners and customers can report suspected code violations: • For anyone – EthicsPoint is an independent, third- party service provider that takes reports online or by phone, with the option to remain anonymous • For employees – Their manager or Compliance Officer, Employee Relations, the Chief Ethics & Compliance Officer or The Hartford’s Fraud Hotline • For directors – The Chairman of the Board, Chair of the Nominating and Corporate Governance Committee or The Hartford’s General Counsel An ombudsperson is available to provide guidance to employees, but they are not a formal channel for making a report In 2021, we developed a reporting process diagram for employees to further understand what happens when they report an issue We also shared information and metrics with employees around investigation volume, how concerns were raised, nature of concerns, potential outcomes and zero tolerance for retaliation The Hartford’s Code of Ethics and Business Conduct is a vital tool for ensuring employees and partners understand the ethical behavior that is expected of them—and for embedding these expectations in our business culture. CODE OF ETHICS AND BUSINESS CONDUCT OF EMPLOYEES ARE EXPECTED TO CERTIFY ANNUALLY that they have read, understood and will adhere to the policies outlined in our Code of Ethics and Business Conduct. 100% In 2021, The Hartford spent $98 7 million with small and diverse suppliers, supporting an overall 1,134 jobs This resulted in an overall economic impact of $180 9 million in cumulative revenues of all businesses impacted through the program Learn more about our supplier diversity program in our Supplier Diversity Impact Report