2021 SUSTAINABILITY HIGHLIGHT REPORT: Forward As One 18 SOCIAL: EMPLOYEES The Hartford employs more than 18,000 people, with 99% of jobs located in the U.S., across 78 office locations. We maintain a highly engaged workforce, as demonstrated by our top quartile employee engagement survey results over the past five years We offer industry-leading talent the chance to build a career that’s filled with purpose and impact and a culture that promotes collaboration, feedback, change management and continuous learning Despite an extremely competitive and crowded labor market in 2021, our company proudly onboarded more than 2,300 new employees Job seekers visiting our career page on TheHartford.com increased by 268% leading to more than 166,000 applicants, up 144% over prior year Applications from women were up 264% and increased 211% for people of color An adaptive, agile workforce is key to supporting our efforts to create enduring stakeholder value In 2021, we conducted an enterprise skills inventory to support investments in the upskilling, re-skilling and, in some cases, redeployment of employees while driving informed workforce and career mobility decisions for managers and employees For example, as we transformed underwriters into broader underwriting portfolio managers, we helped employees in these roles acquire new skills such as risk engineering and critical thinking to increase their impact We also coached claims representatives to grow customer empathy, problem solving and relationship management skills so that they are better equipped to administer complex claims 83 % OVERALL EMPLOYEE ENGAGEMENT is above the insurance industry average. 93 % OVERALL PARTICIPATION in our annual employee satisfaction survey is 1% higher than the three previous years, despite the volatility associated with the pandemic. RECOGNITION AND REACH We take pride in the recognition we received from others that reflect our commitment to being inclusive of our many valued stakeholders Additional Awards Received • Best Companies for Multicultural Women; Working Mother • Seramount's 2021 Top Companies for Executive Women • The Best Employers for Women; Forbes • 5 star company in the area of Employment; Hispanic Association on Corporate Responsibility (HACR) 96 % OF EMPLOYEES receive performance reviews annually; 4% are too new to review due to the timing of their hiring. Bloomberg Gender Equality Index 2020 Women on Boards Top Military Friendly Employer 2020 Forbes Best Employers for Diversity “A Best Place to Work for LGBTQ Equality” from the Human Rights Campaign Foundation DEI Insurance Innovators Best for Vets Employers Diversity Best Practices “Best Places to Work” from the 100% Disability Equality Index (DEI) EMPLOYEE VALUE PROPOSITION
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