Introduction // 8 Honesty & Integrity The Shyft Group ’ s road to success is paved with the honesty and integrity of our people. How we interact with team members, partners, customers, vendors, and others reflects directly on our company and who we are as people. We owe it to our shareholders, our brand, and ourselves to behave ethically, to be upfront with those we work with, and to be proud of what we ’ re building together. Do what ’ s right every time. Trust We must trust one another to do what ’ s right, alert others when something is wrong, and push to continuously improve our product, process, and our company. Being trustworthy earns us the right to speak our minds and do what ’ s best for the business, our customers, and our shareholders, without questioning our integrity. With trust comes empowerment. Accountability Accepting responsibility for your actions, performance, and outcomes is critical if we — as individuals and together, as one company — are to reach our full potential. Passing the buck, ignoring problems, or turning a blind eye to issues or inconsistencies doesn ’ t help you, co-workers, or our company. Own it. Performance Excellence The road to continuous improvement relies on individuals with specific roles that work together to make our end product and our company ’ s path forward the best it can be. Always asking how we can make the performance of our department, our lines, and ourselves more effective. Let ’ s work every day to ensure that The Shyft Group delivers products that pave the way to better rescues, better adventures, and better efficiencies for those we serve. Improving never ends. Our values. The Shyft Group ’ s company values are the beliefs, philosophies, and principles that we use to help direct how we go about conducting our work each day. If we all live up to these values, we are assured to have a healthy culture, innovate and build a better product, and create stronger customer relationships for the long haul. Our Values
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