CEO Message Overview Team Members Customers Community Environment Supply Chain Governance SASB Index 42 Tractor Supply 2021 Sustainability Report Our Approach Ethics As a company focused on living out our Mission and Values, Tractor Supply is committed to maintaining the trust we have established with our Team Members, customers, communities, vendors and all other stakeholders. Our Culture is anchored by 10 Values, the first of which is “ethics.” Our Values are the core of who we are and the foundation of every decision we make. We are all expected to deal honestly, fairly and respectfully with each other and those with whom we do business. As stated in our Values: Do the “right thing” and always encourage others to do the right, honest and ethical thing. Our Code of Ethics defines the basic principles and practices to which we are committed in all of our business relationships with our customers, vendors, fellow Team Members and with the communities in which we operate our businesses. It provides guidance on topics including management and Team Member responsibilities, business ethics and fair dealing, conflicts of interest, compliance, conduct, safety and more. Our business ethics program is designed to meet our needs and those of our customers and vendors. While these needs may change and continue to evolve, the core values to which Tractor Supply aspires—and upon which our principles and practices are based—remain constant. Any violation of the Code by a Team Member will result into disciplinary action, including, but not limited to suspension without pay and/or termination. Ethics and Compliance Training Tractor Supply provides Team Members with guidance on ethics and the compliance responsibilities relevant to their roles. All Team Members must read and acknowledge the Code of Ethics during new hire onboarding and each year thereafter. All Team Members must also participate in Productive Work Environment training annually. This training is designed to support our Mission and Values and reviews key elements of the Productive Work Environment policy, why it’s important and the Team Member’s role in ensuring compliance. This policy covers harassment, discrimination and disruption, as well as other interferences in the workplace. Whistleblower Program We encourage Team Members to speak up to report any violations of the Code of Ethics. There are several ways to report a concern: • Speaking with one’s supervisor or another supervisor • Speaking to Human Resources • Emailing the ‘We Are Listening’ team • Reporting confidentially via our OUT HERE HOTLINE The anonymous OUT HERE HOTLINE is operated by an independent third-party service who listens to Team Member concerns and reports them to company management for investigation. The Hotline is available 24 hours a day, seven days a week. The Productive Work Environment Policy includes a No Retaliation Policy. We respect the confidentiality of Team Members who report business conduct violations and will maintain confidentiality to the extent possible to ensure an adequate investigation and appropriate corrective action, if needed. No retaliation means that if a Team Member reports a concern in good faith, they cannot be subject to any adverse employment action, including separation, demotion, suspension or loss of benefits because of the report.
Tractor Supply Sustainability Report Page 42 Page 44