Integrity and trust Ethics and compliance Training: A key element of our comprehensive ethics and compliance risk areas were assessed, chats with noted academics, panel discussions on program is our risk-based ethics and compliance and the results of the assessment informed our important ethics programs across the company, training curriculum that assigns training to 2021 compliance program enhancements. For and even a movie screening where the protagonist employees based on the risk level of their role, example, in Q1 2021, we updated our Conflicts of did the right thing, period. location, and management responsibility, Interest Policy to create more clarity around this We maintain an independent third-party, resulting in higher, medium, lower and no risk important and complex topic. Approved by the multilingual Helpline where anyone, anywhere, categorizations. Employees falling in a higher risk Board of Directors, the updated Conflicts of Interest anytime can raise a concern or report a suspected category receive live training, and employees falling Policy was launched globally with multilingual violation of our policies, procedures, or the law. into medium or lower risk categories are assigned training and videos to facilitate comprehension Uber publicizes its Integrity Helpline through additional on-line courses beyond those required of the core principles. Employee engagement the Business Conduct Guide, provides a link of employees generally. All training is translated to was high as we saw an increase in the volume of on the company’s intranet and internet sites, maximize comprehension by employees. Currently, disclosures during the period following the launch. and promotes the Helpline in online and in- there are more than 7,000 employees globally who Uber encourages its employees to act like owners person training sessions. Uber strictly prohibits have earned the Ethics & Compliance Champions and take an active role in protecting the company retaliation for good-faith reporting to the Integrity designation after completing a specific suite of from risks. Every year during Ethics & Compliance Helpline or to any resource. A report can be made ethics and compliance training courses. Week, the company refreshes its commitment anonymously, whether by phone or online. Reports Risk assessments: To continually improve our to supporting a “Stand up, speak up” culture by are investigated, and any necessary disciplinary global compliance program and to align our raising awareness for the Integrity Helpline and and/or remedial action is taken as appropriate. program priorities to critical risks facing the encouraging our employees and third parties to We maintain metrics of Helpline effectiveness, company, our Ethics & Compliance team conducts “Stand up, speak up” if they have a concern or if including our intake and responsiveness. We’ve periodic, independent external assessments as well they see something they believe is inconsistent benchmarked our Helpline metrics against the as internal risk assessments. Uber’s compliance with our cultural norms or policies. This awareness Navex Global 2020 Risk and Compliance Hotline risk assessment approach involves surveying effort is coordinated with Ethics & Compliance Benchmark Report, and our metrics compared employees at various levels of the company as well teams across the globe. For example, in India, favorably. as across the globe to gauge both awareness for invitations to join events were extended by senior compliance topics and perceived risk. In 2020, 18 leadership. Further, the campaign featured fireside 2021 ESG Report 58