Table of contents Uber’s ESG vision 4 Letter from our CEO 5 Our business 6 About this report 7 Uber and the SDGs 9 Governance 13 COVID-19 response 20 Driver and delivery person well-being 27 User safety 35 People and culture 42 Local impact 50 Integrity and trust 56 Climate change and environmental sustainability 63 Performance data 75 Indexing 93 202021 21 ESG ReportESG Report 33