Data privacy of personal data (such as required temperature • Accenture rapidly enhanced its award-winning Digital checks, questionnaires, etc.). learning programs with COVID-19-specific information. In particular, Accenture developed With a goal to stabilize, normalize and optimize a work-from-home/COVID-19-themed episode responsibility Safeguarding data is one of our most important our approach to the changing environment, we responsibilities. We are continually evolving for the Cannes Corporate Media and TV award- strengthened our processes and privacy controls winning internal web series “Hacker Land” our approach to information security and data already in place to enable a secure and safe protection, identifying emerging threats and (the most-viewed internal video series in As technology becomes ubiquitous, trust mobile workforce, and enhanced information Accenture’s history) to reinforce work-from- becomes paramount. To build—and maintain— driving appropriate behavior to prevent and security and data protection training to include mitigate attacks. Everyone at Accenture has a home security hygiene. trust in today’s digital age, businesses must use guidance on how to securely work from home. • We generated global awareness of our data and artificial intelligence (AI) ethically across personal responsibility to practice effective data customer information, product development and management in accordance with our company Already a seasoned leader in remote work and guidance around work-from-home security workforce training. Security and AI are among policies, including our Data Privacy Statement having a long-established Information Security practices and increased participation in the the topics within our Technology Quotient (TQ) and procedures, as well as changing global (IS) learning program, our employee learning IS Advocate program. training available to all Accenture people. regulatory policies. assets were easily amended to address COVID-19- • Accenture applied our Client Data Protection related changes in our work environments across (CDP) controls across the enterprise and By using technology responsibly, we are Facing the unique challenges created by the globe. For example: acquisitions, as well as collaborated with CIO to considering the extended consequences of each COVID-19 and large employee populations strengthen our app and cloud security. new innovation—both positive and negative—on working remotely, we took additional steps to • Work-from-home users received specific people, the planet and the economy. protect sensitive health data while operating guidance and job aids. Advanced Technology • Further, we updated our required Ethics & safely and effectively. We continued to maintain Centers and Intelligent Operations Centers Compliance training to include enhanced work- As society continues moving to a digital-first our robust data protection for every individual received increased levels of guidance. from-home guidance. reality, promoting human rights and setting within our global network and our transparency • Accenture quickly amended—and continues We adhere to the highest and strictest industry standards are top of mind as we about how and what personal data we process to update—our dedicated internal information standards for handling and protecting global adapt our offerings to reflect this new as outlined in Accenture’s Binding Corporate security websites and communications with privacy requirements. Our robust data privacy collective consciousness. Rules. In addition, we quickly implemented a up-to-date work-from-home guidance and management program is acknowledged multi-phased COVID-19 risk management plan COVID-19 scam awareness. through receipt of both Enterprise and Client with a focus on adapting our security posture Service Business ISO® 27001:2013 and ISO® to the immediate crisis and preventing misuse 27701 certifications. These certifications United Nations Global Compact: Communication on Progress 2020 | 57