2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Balance (PPO) Chapter 2: Important phone numbers and resources 22 State Health Insurance Assistance Programs (SHIP) - Contact Information Idaho | Idaho Senior Health Insurance Benefits Advisors 1-800-247-4422 (SHIBA) TTY 711 700 W State St Boise, ID 83720 http://www.doi.idaho.gov/SHIBA/ Illinois | Illinois Senior Health Insurance Program (SHIP) 1-800-252-8966 One Natural Resources Way, STE 100 Springfield, IL 62702-1271 TTY 711 http://www.illinois.gov/aging/ship/Pages/default.aspx Indiana | Indiana State Health Insurance Assistance Program 1-800-452-4800 (SHIP) TTY 1-866-846-0139 311 W Washington ST, STE 200 Indianapolis, IN 46204-2787 http://www.in.gov/ship Kansas | Kansas Senior Health Insurance Counseling for 1-800-860-5260 Kansas (SHICK) TTY 1-785-291-3167 New England BLDG, 503 S Kansas AVE Topeka, KS 66603-3404 http://www.kdads.ks.gov/SHICK/shick_index.html Kentucky | Kentucky State Health Insurance Assistance 1-877-293-7447 Program (SHIP) TTY 1-800-627-4702 275 E Main ST, 3E-E Frankfort, KY 40621 https://chfs.ky.gov/agencies/dail/Pages/ship.aspx Louisiana | Louisiana Senior Health Insurance Information 1-800-259-5300 Program (SHIIP) TTY 711 P.O. Box 94214 Baton Rouge, LA 70804 http://www.ldi.la.gov/SHIIP/ Massachusetts | Massachusetts Serving the Health Insurance 1-800-243-4636 Needs of Everyone (SHINE) TTY 1-800-439-2370 1 Ashburton PL, RM 517 Boston, MA 02108 http://www.mass.gov/elders/healthcare/shine/serving-the-health- information-needs-of-elders.html Maryland | Maryland Department of Aging - Senior Health 1-800-243-3425 Insurance Assistance Program (SHIP) TTY 711 301 W Preston ST, STE 1007 Baltimore, MD 21201 https://aging.maryland.gov/Pages/state-health-insurance- program.aspx