2024 Evidence of Coverage for UnitedHealthcare® Group Medicare Advantage PEBB Balance (PPO) Chapter 2: Important phone numbers and resources 25 State Health Insurance Assistance Programs (SHIP) - Contact Information Oklahoma | Oklahoma Medicare Assistance Program (MAP) 1-800-763-2828 400 NE 50th ST Oklahoma City, OK 73105 TTY 711 www.map.oid.ok.gov Oregon | Oregon Senior Health Insurance Benefits Assistance 1-800-722-4134 (SHIBA) TTY 711 350 Winter St NE Salem, OR 97309 oregonshiba.org Pennsylvania | Pennsylvania Senior Health Insurance Program 1-800-783-7067 555 Walnut ST, FL 5 Harrisburg, PA 17101-1919 TTY 711 aging.pa.gov Puerto Rico | Puerto Rico State Health Insurance Assistance 1-787-721-6121 Program (SHIP) TTY 711 Ponce de León AVE, PDA 16, EDIF 1064, 3er nivel San Juan, PR 00919-1179 www.oppea.pr.gov Rhode Island | Rhode Island State Health Insurance Assistance 1-401-462-3000 Program (SHIP) TTY 1-401-462-0740 25 Howard AVE, BLDG 57 Cranston, RI 02920 https://oha.ri.gov/ South Carolina | South Carolina (I-CARE) Insurance Counseling 1-800-868-9095 Assistance and Referrals for Elders TTY 711 1301 Gervais ST, STE 350 Columbia, SC 29201 https://aging.sc.gov/ South Dakota | South Dakota Senior Health Information & 1-877-331-4834 Insurance Education (SHIINE) TTY 711 2520 E Franklin St Pierre, SD 57501 www.shiine.net Tennessee | Tennessee Commission on Aging & Disability - TN 1-877-801-0044 SHIP TTY 711 Andrew Jackson BLDG, 502 Deaderick ST, FL 9 Nashville, TN 37243-0860 www.tn.gov/aging/our-programs/state-health-insurance- assistance-program--ship-.html

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