INTERIOR PRINCIPLES BACK TO CONTENTS Concept development Let the user profile, space dimensions and functionality lead the way when applying the Scandinavian interior design principles to your project. Who will use the space and what sort of activities should be accommodated? Are collaborative seating arrangements and proper workstations required, or will a lounge sofa do? Will users generally wear workwear, leisurewear, or business attire? What color and type of fabric from the mood board will be optimal? Time well spent The time customers and visitors spend with us is precious. Continuously look for ways to facilitate efficiency and make the overall interior experience comfortable as well as interesting. The progressive technological advancements we bring to the transport industry should also be reflected in how we manage our facilities. Based on space and user profile, consider for example providing: • WiFi access • Coffee and tea • Waste recycling opportunities • Digital check-in systems • Air quality monitoring • Digital wayfinding solutions • Work stations with charging facilities • Silent areas/booths • Engaging information/content via digital interfaces rather than printed material, e.g. Digital Information Boards (DIBs). Always try to go beyond expectations when improving the visitor experience. NOTE: Contact your local BIM (Business infrastructure manager) to install and connect to the Digital Information Boards software used by Volvo. VOLVO EXPERIENCE AND IDENTITY GUIDELINE – DEALER EDITION JANUARY 2022 75