GOVERNANCE / OUR ESG APPROACH Product Safety & Quality Policy Commitment to Ensure Product Safety Product safety and quality are at the forefront of everything we do; nothing matters more to us than maintaining the safety of, and earning and keeping the trust of our consumers. The first principle of Our Integrity Manual is to keep the consumer at the center of everything we do. Our consumers trust us to be in their homes, so we are passionate about bringing them products that are safe and high quality. After all, we have a strong, multi-decade record of having a proactive approach to premarket safety design and testing, monitoring field safety performance and conducting timely corrective actions, when necessary, to help protect consumers. These are grounded in transparency and set expectations that are above and beyond regulatory requirements. Whirlpool Corporation continues to advocate to raise the minimum requirements for product safety in home appliances in industry standards. Managerial Responsibility for Product Safety Our governance model is implemented through the Global Product Safety (GPS) system, which defines clear roles and responsibilities for all employees, requires pre- market risk assessments, post-sale monitoring of product safety and defines required communication protocols for any risks that are identified. We diligently measure our performance through penetrative metrics, a rigorous bottoms-up operating review mechanism and independent audits. A network of committed safety experts across the business is responsible for executing the product safety program, supported by the engineering teams, and governed by the Whirlpool Executive Safety Committee (ESC)—composed exclusively of senior leaders in the company. The ESC is accountable for: (a) oversight of safety risk identification, management and reporting; (b) resolving significant safety risk management decisions; and (c) determining when the company should undertake field corrective actions to address safety issues. Additionally, the Board and Audit Committee receives an annual review of the product safety program and related quarterly reports. Finally, our governance model also includes supplemental product safety standards designed to exceed industry standards. These standards include requirements for electrical shock hazards, fire/explosion hazards, suffocation/choking hazards and entrapment hazards, among others, and are required for every new product that Whirlpool Corporation sells around the world. Our governance model includes rigorous processes and techniques for our engineering teams to help identify and assess potential safety issues. Product Safety Risk Assessments Whirlpool Corporation has a robust safety risk assessment process which evaluates risk over the life cycle of the product. There are three essential phases of the Whirlpool Safety System: Identify, Evaluate, and Close. Within our product development process, products are examined to systematically identify and evaluate any inherent hazards are that are associated with the product throughout the entire life cycle. All new products or design changes to existing products are required to be reviewed for potential hazards prior to production release. When a potential hazard has been identified, it is evaluated through critical thinking, testing and other fact-based analytical methods. The evaluation of a potential hazard characterizes both the severity and the likelihood of occurrence of the hazard. All potential hazards are required to be closed before the production launch of the product, and closure methods are reviewed and approved by stakeholders from multiple independent functional organizations to ensure their adequacy. Whirlpool Corporation / 2021 SUSTAINABILITY REPORT 90