APPENDIX / GRI INDEX Disclosure Number Disclosure Name Current-Year Response 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services While we may have had incidents of regulatory non-compliance, these are not safety risks to our consumers. Additionally, they are all addressed and brought to closure through our rigorous process and management systems. There have been no product health and safety non-compliance incidents. 417-1 Product and service information and labeling The literature supplied with the product as well as online describe the proper and safe usage of the product. 417-2 Incidents of non-compliance concerning product and service information and labeling We identified 8 incidents of non-compliance with voluntary codes. 417-3 Incidents of non-compliance concerning marketing communications We have not identified any non-compliances based on internal search conducted. 418-1 Complaints concerning breaches of customer privacy Complaints received from outside parties: 5 Complaints received from regulatory bodies: 1 The following GRI metrics were omitted from this report: 201-1, 201-3, 201-4, 202-2, 203-1, 203-2, 302-2, 304-4, 305-6, 305-7, 411-1, 413-2. The reason for omission was that a) the metric was not applicable to Whirlpool Corporation based upon our identified ESG material topics and/or b) the information was unavailable or cannot be obtained with sufficient quality to enable reporting. As our processes, controls and systems evolve, we will evaluate our ability to report on these metrics on an annual basis. Whirlpool Corporation / 2021 SUSTAINABILITY REPORT 119