CERTIFICATIONS & STANDARDS O INTR To achieve our goal of 75% responsibly made products by 2030, we work with credible and ANET PL globally recognized partners and standards across our supply chain. We’re committed to transparent and honest We actively engage marketing, allowing our customers to make with certifying bodies, OPLE informed choices. We internally review and, PE as needed, work with third-party certification standard-setting organizations to verify product claims. We publish a quarterly list of vendor certifications organizations and industry and scopes to our global design, sourcing and associations, including merchant teams, and we hold regular trainings on certifications and standards. serving on the Board of TRANSPARENCY & TRACEABILITY the Forest Stewardship We require all vendors to participate in fiber Council® (FSC®). PURPOSE and wood surveys and provide chain-of-custody certifications and supporting documentation Through participation, we make sure our to confirm that they meet our standards. We expectations align with those of different GOAL: 75% OF PRODUCTS LABELED WITH ONE OR MORE maintain up-to-date vendor chain-of-custody agencies, and we advocate for continuous SOCIAL OR ENVIRONMENTAL INITIATIVES BY 2030* | FY2: % certificates and regularly collect and verify improvement. We also develop standards in T 2021 transaction certificates to support marketing collaboration with experts where we see a gap in claims. We’re adopting additional technologies the market. Our partnership with Nest began in like Sourcemap and DoubleHelix to trace the 2014. We were the founding brand partner and 2021 46% 2030 goal: T REPOR journey of our products through the supply chain. helped Nest build the steering committee that 75% C A APPENDIX We acknowledge that product certifications are would launch their Seal of Ethical Handcraft to IMP not a perfect solution to the global sustainability ensure ethical production in handcraft supply challenges we face in our industry, but we see chains. Four years later, we became the first *CALCULATION & SCOPE Volume of assortment with a substantiated environmental or social benefit (Fair Trade, Sustainably Sourced, Organic, them as a strong measure of best practice. retailer to offer products with the Nest Seal. Low-VOC, Nest Ethically Handcrafted™, etc). 81 82