9 Learning and Development We support the learning and development needs of the organization through a number of instructor/virtual training courses. These include desktop application training (e.g., Excel, Word, PowerPoint), Coaching in the Moment, and Insights Discovery. We continue to maintain, and take on opportunities to improve, our Learning Management System (LMS), branded internally as “iLearn”, which is the primary delivery mechanism for Quality, Compliance, and product-focused training that services 26,600 employees and contractors, and houses over 34,000 courses globally. Global Mentoring Program We launched a pilot global mentoring program, Mentoring Connections, to connect experienced Zimmer Biomet professionals with team members who are eager to learn from their experience. We matched and trained mentor/mentee pairs to embark on a six-month formal mentoring relationship. We will evaluate the experience and impact of the program for pilot participants and plan to expand the program in 2022. Virtual Work Support We launched virtual work global programming support intended to help team members achieve success through sustained remote work in response to the pandemic. This includes the creation of job aids and resources that help team members and managers focus on building and sustaining connections in the absence of regular, in-person contact. We also produced and shared four “fireside chats” featuring our leadership team members sharing their experiences and actionable tips of leading and working virtually. Chat topics focused on well-being, recognition, mentoring, and accountability and engagement. Team Member Recognition In 2021 we launched a new global, social recognition platform, IGNITE, to recognize team members for the remarkable work they do every day. With a mobile app, team members can give recognition to others from anywhere, at any time. Talent Acquisition As part of our commitment to diversity, the Talent Acquisition team partnered with our Employee Resource Groups (ERGs), hiring managers and executive sponsors to enhance our talent pools by engaging with new national and campus partnerships. In 2021, Zimmer Biomet invested in our ERGs and diversity recruitment programs with newly formed partnerships with the following: Howard University, National Society of Black Engineers, National Association of Asian American Professionals, myGworks, FairyGodBoss, Hire Our Heroes, National Sales Network, Girls Who Code, National Football League, and Hispanic Alliance for Career Enhancement. Additionally, INROADS and Howard University were named Zimmer Biomet’s campus and national partners for early career diverse talent in 2021 in the United States. Early Career / Development Rotational Programs In 2021, Zimmer Biomet sustained and enhanced our early career talent programming in locations across the U.S., including full-time rotational development programs in Finance and Quality. Enhancements include partnering our early career hires with mentors from our global ERGs, hosting professional development and socialization events. In the United States, Zimmer Biomet’s robust finance summer intern program is a direct pipeline for our full-time Finance Development Program (FDP.) Approximately 60% of our finance summer interns leave their internship with a full-time job offer, which includes a competitive salary, sign- on bonus, and full benefits. Our full-time rotational development programs are a launch pad for college graduates. Participants rotate across 3-4 areas of the global business for a diverse view of their function and its processes, and at the conclusion of their two-year program, participants “graduate” and are promoted to next-level roles, which is on an accelerated time schedule in comparison to peers with the same years of experience. Global Benefits Zimmer Biomet reviews our benefits each plan year, considering both our team member population as well as market benefit practices so we are competitive in our offerings. We understand how critical well-being is for our team members and their families. Globally, initiatives are in place or being implemented to provide health-promoting activities that support sustainable behaviors among team members, reducing physical and mental health risks, improving the quality of life, and enhancing personal effectiveness at work. Also, in recent years, we have focused on key areas for women, family and individual health.