Employee Assistance Program (EAP): GuidanceResources® Program Overview

Copyright © 2020 ComPsych Corporation. All rights reserved. To view the ComPsych HIPAA privacy notice, please go to www.guidanceresources.com/privacy. ComPsych complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Copyright © 2020 ComPsych Corporation. All rights reserved. Your ComPsych ® GuidanceResources ® program EAPBusiness Class offers someone to talk to and resources to consult whenever and wherever you need them. Call: 877.595.5281 TTY: 800.697.0353 Your toll-free number gives you direct, 24/7 access to a GuidanceConsultant SM , who will answer your questions and, if needed, refer you to a counselor or other resources. Online: guidanceresources.com App: GuidanceNow SM Web ID: EAPBusiness Log on today to connect directly with a GuidanceConsultant about your issue or to consult articles, podcasts, videos and other helpful tools. 24/7 Support, Resources & Information Confidential Emotional Support Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including: • Anxiety, depression, stress • Grief, loss and life adjustments • Relationship/marital conflicts Work-Life Solutions Our specialists provide qualified referrals and resources for just about anything on your to-do list, such as: • Finding child and elder care • Hiring movers or home repair contractors • Planning events, locating pet care Legal Guidance Talk to our attorneys for practical assistance with your most pressing legal issues, including: • Divorce, adoption, family law, wills, trusts and more Need representation? Get a free 30-minute consultation and a 25% reduction in fees. Financial Resources Our financial experts can assist with a wide range of issues. • Retirement, taxes, mortgages, budgeting and more For additional guidance, we can refer you to a local financial professional and arrange to reimburse you for the cost of an initial one-hour in-person consult. Online Support GuidanceResources ® Online is your 24/7 link to vital information, tools and support. Log on for: • Articles, podcasts, videos, slideshows • On-demand trainings • “Ask the Expert” personal responses to your questions Help for New Parents ParentGuidance SM supports you through the process of becoming a biological or adoptive parent, including: • Preparing for the baby emotionally and financially • Finding child care • Planning for back-to-work and other issues Free Online Will Preparation EstateGuidance ® lets you quickly and easily create a will online. • Specify your wishes for your property • Provide funeral and burial instructions • Choose a guardian for your children Contact EAPBusiness Class SM Anytime No-cost, confidential solutions to life’s challenges. GGFL-1597 Call: 877.595.5281 TTY: 800.697.0353 Online: guidanceresources.com App: GuidanceNow SM Web ID: EAPBusiness Contact EAPBusiness Class Anytime What happens when I call for counseling support? When you call, you will speak with a GuidanceConsultant SM , a master’s- or PhD-level counselor who will collect some general information about you and will talk with you about your needs. The GuidanceConsultant will provide the name of a counselor who can assist you. You will receive counseling through the EAP up to 3 sessions per issue, per person, per calendar year. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit. What counseling services does the EAP provide? The EAP provides free short-term counseling with counselors in your area who can help you with your emotional concerns. If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through the EAP. However, if it is determined that the problem cannot be resolved in short-term counseling in the EAP and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated.