GuidanceResources® Program Overview

Copyright 2020 ComPsych Corporation. All rights reserved. To view the ComPsych HIPAA privacy notice, please go to www.guidanceresources.com/privacy. ComPsych complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Copyright 2020 ComPsych Corporation. All rights reserved. Your ComPsych GuidanceResources program EAPBusiness Class offers someone to talk to and resources to consult whenever and wherever you need them. Call: 877.595.5281 TTY: 800.697.0353 Your toll-free number gives you direct, 24/7 access to a GuidanceConsultant SM , who will answer your questions and, if needed, refer you to a counselor or other resources. Online: guidanceresources.com App: GuidanceNow SM Web ID: EAPBusiness Log on today to connect directly with a GuidanceConsultant about your issue or to consult articles, podcasts, videos and other helpful tools. 24/7 Support, Resources & Information Confidential Emotional Support Our highly trained clinicians will listen to your concerns and help you or your family members with any issues, including: Anxiety, depression, stress Grief, loss and life adjustments Relationship/marital conflicts Work-Life Solutions Our specialists provide qualified referrals and resources for just about anything on your to-do list, such as: Finding child and elder care Hiring movers or home repair contractors Planning events, locating pet care Legal Guidance Talk to our attorneys for practical assistance with your most pressing legal issues, including: Divorce, adoption, family law, wills, trusts and more Need representation? Get a free 30-minute consultation and a 25% reduction in fees. Financial Resources Our financial experts can assist with a wide range of issues. Retirement, taxes, mortgages, budgeting and more For additional guidance, we can refer you to a local financial professional and arrange to reimburse you for the cost of an initial one-hour in-person consult. Online Support GuidanceResources Online is your 24/7 link to vital information, tools and support. Log on for: Articles, podcasts, videos, slideshows On-demand trainings Ask the Expert personal responses to your questions Help for New Parents ParentGuidance SM supports you through the process of becoming a biological or adoptive parent, including: Preparing for the baby emotionally and financially Finding child care Planning for back-to-work and other issues Free Online Will Preparation EstateGuidance lets you quickly and easily create a will online. Specify your wishes for your property Provide funeral and burial instructions Choose a guardian for your children Contact EAPBusiness Class SM Anytime No-cost, confidential solutions to lifes challenges. GGFL-1597 Call: 877.595.5281 TTY: 800.697.0353 Online: guidanceresources.com App: GuidanceNow SM Web ID: EAPBusiness Contact EAPBusiness Class Anytime What happens when I call for counseling support? When you call, you will speak with a GuidanceConsultant SM , a masters- or PhD-level counselor who will collect some general information about you and will talk with you about your needs. The GuidanceConsultant will provide the name of a counselor who can assist you. You will receive counseling through the EAP up to 3 sessions per issue, per person, per calendar year. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit. What counseling services does the EAP provide? The EAP provides free short-term counseling with counselors in your area who can help you with your emotional concerns. If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through the EAP. However, if it is determined that the problem cannot be resolved in short-term counseling in the EAP and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated.