Massachusetts 24/7 Nurse Line

NURSES RIGHT NOW When you call our 24/7 Nurse Line, you can speak to a registered nurse, when you need to, day or night. Because guidance and advice should be available around the clock. YES, YOUR PLAN COVERS IT! Ʃƽ ȷɱ Ȥɂ GET CONNECTED 365 DAYS A YEAR, THERE’S NO DIRECTLY TO A NURSE INCLUDING HOLIDAYS ADDITIONAL COST KNOW WHEN TO CALL Nurses can give you advice on: • Treating a fever, cut, headache, or diarrhea • Upcoming medical tests or appointments • Managing a new diagnosis • Deciding if you need immediate care • Recognizing signs of a concussion after a head injury • Caring for a sick child or family member • Taking over-the-counter medications or prescriptions In the case of a life-threatening emergency, call 911 or go to the nearest emergency room. Call Our 24/7 Nurse Line Nurses are ready around the clock to answer your questions. Call 1-888-247-BLUE (2583). *We partner with Carenet Health®´, an independent health care engagement company, to administer this service. Before you can email a nurse, you’ll need to create a Carenet Health account using your nine-digit Blue Cross member ID number (without the letter prefix). Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.