Anu George LinkedIn Profile

Contact Anu George www.linkedin.com/in/anugeorge27 Business & Digital Transformation Catalyst | Industry-Recognized (LinkedIn) Thought Leader | Public Board Member | Trustee Greater Chicago Area Top Skills Summary Operational Excellence Business Process Re-engineering How do organizations remain relevant in an increasingly digital Mergers & Acquisitions (M&A) ecosystem? An industry-recognized transformation leader, Anu excels at driving Certifications organizational success in a digital era. With a proven track record Certified Quality Leader (GE); at renowned companies like AIG, Morningstar, GE, and Unilever, Certified Black Belt (GE) Anu has led transformative initiatives that generate value, simplify operations, and enhance competitiveness. By leveraging digital technologies along with design thinking, process reengineering, Lean and Agile methodologies, Anu helps build scalable operating models and cultivates cultures of innovation. Recognized as a growth-oriented, collaborative leader, Anu was honored as Crain's Notable Women Executives in Chicago in 2020. Here are some of the ways Anu empowers organizations: ❖ Accelerating digital transformation: Reimagines businesses by adopting emerging technologies for internal operations and customer experiences. ❖ Driving scale, efficiency and operational fitness: Streamlines operations, ensures process excellence and creates scalable capabilities to optimize costs. ❖ Positioning for future growth: Bridges the gap between customer experiences and product/service design to accelerate growth. ❖ Enabling organizational agility and innovation: Fosters dynamic, thought-provoking environments that encourage cross-functional teamwork, collaboration, and the application of Agile/Lean principles. Additionally, Anu is a passionate advocate for diversity, equity, and inclusion, having served as the Executive Sponsor for Women's and Asian ERGs at Morningstar and GE. Experience Page 1 of 5

PublicRelay Chief Operating Officer November 2023 - Present (1 year 1 month) Chicago, Illinois, United States Responsible for leading the global analytics operations, with a focus on leveraging technologies such as AI, coupled with the discipline of operational excellence to ensure data excellence and exceptional client experiences. AIG Client Experience Digital Transformation Leader August 2021 - November 2023 (2 years 4 months) Greater Chicago Area My primary focus is driving and executing the digital roadmap through a transparent customer lens. Key wins: ✅ Provided customer-centered leadership for design and launch of A&H personal lines claims portal, which garnered 80% adoption, increased straight- through processing, expedited claims processing, and reduction in operational expenses. ✅ Institutionalized use of customer insights as a discipline to inform innovation efforts and guide end-to-end digitalization of operations; introduced and leveraged tools to track customer behavior and preferences. ✅ Led effort to re-design commercial underwriting process with the goal of delivering enhanced broker and employee experience, enabling the development of a multi-year Underwriting Transformation Roadmap. Innovative International Acquisition Corp. (NASDAQ: IOAC) Corporate Board Member December 2020 - March 2023 (2 years 4 months) As a member of the board of directors for Innovative International Acquisition Corporation (IIAC), I served on the audit committee and a special committee tasked with evaluating potential acquisition targets. Morningstar 11 years 4 months COO - Technology & Transformation April 2020 - August 2021 (1 year 5 months) Page 2 of 5

Greater Chicago Area My leadership was critical to transforming Morningstar into a lean, growth- oriented organization. I instilled a digital mindset and culture of operational fitness worldwide to support transformation. Additionally, I introduced emerging technologies like AI, ML, NLP, and RPA. I was the executive sponsor of the Women and Asia Affinity groups. Key wins: ✅ Helped to digitally transformed the Data Collections team (>1000 FTEs, largest Morningstar team) by introducing emerging technologies like AI, ML, NLP & RPA ▹ Achieved 10-15% productivity, increased operational effectiveness, and automated processes with RPA. ▹ Introduced AI/ML to digitally capture data from documents for faster, more accurate data. ✅ Helped build the world’s best investment databases by creating holistic LEAN adoption system (in-house LEAN training, process certification, KPIs, customer insights) and new ways of working. ✅ Transformed Morningstar software development from waterfall to agile. Agile methodology fueled faster go-to-market (GTM) speed: software product development speed tripled; design thinking and user research led to product innovation. ✅ Created a unified go-to-market approach and boosted large enterprise client wallet share by overseeing worldwide organizational simplification initiative in partnership with CEO and other C-suite leaders. ✅ Enhanced customer experience for key enterprise clients by streamlining customer-facing processes. ✅ Transformed offshore centers into ‘Growth & Innovation Hubs’ harnessing Agile, LEAN innovation. Chief Quality & Transformation Officer January 2018 - April 2020 (2 years 4 months) Greater Chicago Area Chief Quality Officer May 2010 - December 2017 (7 years 8 months) Page 3 of 5

Greater Chicago Area GE 9 years 6 months VP - Wholesale Finance Operations January 2009 - May 2010 (1 year 5 months) 15-year career that spanned leadership roles across continents – North America & Asia. Consistently recognized as top talent within GE. Served as Executive Sponsor, Women’s Affinity Group and Asia Affinity Group. Key wins: ✅ Created centers of excellence (COEs) by consolidating dispersed operations, resulting in improved customer service and ~40% lower costs. ▹ Drove additional cost reductions through automation and offshore outsourcing of processes to India and Mexico. ✅ Accelerated revenue growth by applying Lean Six Sigma principles to front- end processes: ▹ Delivered 60% cycle time reduction in front-end processes. ▹ Led critical strategic initiative redesigning front-end credit processes resulting in a new $1.5B annual sales contract (showcased to GE CEO & Chairman as a financial-service best practice). ✅ Enabled Business Unit’s growth in net income ($50M+) through M&A activities: ▹ $26M contribution to net income and $2.4B in assets by completing business integration of a Bombardier Capital impacting 4,500 dealers, five business units, and 300 employees. ▹ $25M net income by integrating three organizations following the $5.3B Heller Financial acquisition and integration of a $200M Comdisco leasing portfolio. Vice President - Operations & Quality March 2004 - January 2009 (4 years 11 months) Integration Leader & Black Belt April 2002 - March 2004 (2 years) Vice President - Operations December 2000 - April 2002 (1 year 5 months) Page 4 of 5

GE 5 years AVP - Business Development 1998 - 2000 (2 years) Head - Strategic Relationships & Marketing Manager 1995 - 1998 (3 years) Education GE Crotonville MDC - Management Development Course Singularity University Executive Program University of Mumbai MBA, Marketing Page 5 of 5