Shyam Bhojwani LinkedIn Profile
Head of Corporate IT & Cybersecurity | Startup Advisor | Head of AI, IT Infrastructure & Corp Apps| Head of IT & BizTech | Business Systems & Enterprise Engineering | CxO | GenAI Security Practitioner
Contact Shyam Bhojwani www.linkedin.com/in/ Head of Corporate IT & Cybersecurity | Startup Advisor | Head shyamrameshbhojwani (LinkedIn) of AI, IT Infrastructure & Corp Apps| Head of IT & BizTech | Business Systems & Enterprise Engineering | CxO | GenAI Security Practitioner Top Skills New York, New York, United States Healthcare Healthcare Information Technology Summary (HIT) Information Technology Shyam Bhojwani is an Executive IT Leader focused on CyberSecurity, AI, Business apps with 14+ years of experience in Languages building AI & Automation solutions, ITSM & ITIL, processes, incident Hindi (Full Professional) management, application development, security engineering and English (Full Professional) Operations, Pre-sales, client onboarding, data analytics, cloud migration, application support, strategic technology infrastructure Certifications planning, and developing cost-effective solutions to meet customer Blockchain Essentials business requirements. Incident Responder Certification Proven ability to lead, organize, negotiate, influence, and plan Honors-Awards technical projects, managing on-site & and international talent to Encore - Standing Ovation accomplish team goals. $30M+ budget managed Encore - Standing Ovation Bravo Award Demonstrated superior ability to work with cross-functional teams Leadership Cadence and senior leadership. Presented solutions & and ideas to C-level executives, business, VP, and architects. Publications Digital Transformation for Business Areas of expertise include: Technology Operations with • Executive Leadership (OKR, Conflict Resolution, CxO Relationship Artificial Intelligence (AI) Led Hyperautomation Strategy) DPShield: Optimizing Differential • Go To Market Systems (CRM, CPQ, Forecasting, Renewals) Privacy for High-Utility Data Analysis • Subscription Management (Zuora, Apttus, Salesforce Billing) in Sensitive Domains • Business Systems (Sales-to-Revenue, Order-to-cash, Procure-to- Pay, CPQ, Deal Desk) • Enterprise Data & Security (Warehousing, DataOps, AI, MLOps, ETL / ELT, Data Strategy) • Cloud Security, IAM /SSO, SIEM, Zero Trust/Micro-segmentation (ZTNA) & SASE, Container/Serverless Security, EDR/MDR Experience, Threat Modeling, CISA, CISM, SOAR, MITRE • AI Security & SME for AIOps, AISecOps & Citizen Development Page 1 of 13

• AI & Data (Data Architecture, BI, AI Governance / Risk and Security) • IPO Readiness (COBIT, SOX Compliance, Change management, Audit Automation, GAAP) • Hire-to-Retire (Employee Experience) & Customer Experience (Product Support) • LAMP, MEAN, CRM, CMS, ERP, Grid, Cloud, Data warehousing, Big Data. • Biz-Architecture, POC, code reviews, testing, product roadmaps and Integration of biz-applications with HRIS, Data, O2C, P2P, Supply chain systems. • Business / IT Technology (Device Management, Helpdesk, SaaS Ops, Data & App Ops) • Integrations (HR, Finance, Procurement, Deal Desk, Customer Success) • Enterprise Security (Endpoint Security, SaaS Security, SBOM, DLP, IAM, DSPM) • Governance, Risk and Compliance (GRC, PCI, NIST, Incident Response & Tabletop Exercise) Experience Workato 2 years 8 months Senior Director, Business Technology & Cybersecurity March 2024 - Present (9 months) New York, New York, United States Head of Technology & Cybersecurity leading the Corporate Engineering and the CyberSecurity Team and responsible for:- -GenAI & Digital Transformation: Responsible for GenAI Security, Using Low Code / No Code Automation to transform Business Technology & CyberSecurity Ops. -CyberSecurity: Security Operations & Automations, Endpoint Security, SaaS Security, DLP, CyberSecurity Incident Response, Security findings, and remediation. SOAR, NIST & MITRE ATT&CK adherence and automation build & support. Page 2 of 13

SecOps Alerting, monitoring, and reporting on internal Biz-apps and Cloud security. -IAM (Identity Access Management) Define and implement identity entitlements and manage the end-to-end integrations between HRIS, Employee datahub, and SSO. SSO Org2Org Setup & support. -Employee Experience - Hire to Retire Employee Lifecycle, Client Platform Engineering, Analytics, IT/ Biz Operations; Using Workato on Workato Automations. -SaaS Review Counsel: SaaS Vendor Review (Security & GRC), Onboarding, Renewals, SaaS Operations, Automating SaaS License Usage & spend. -Office Build Out : Responsible for Network Architecture, Office build and Network and Application Operations center. -Application Operations & Automations: AppOps using Workato and IT Automations. -Biz Solutions Architecture: Review IT/Biz Architecture. -Biz Technology & Automations: O2c (Order-to-cash), P2P (Procure-to-Pay) Business Applications Support, and Automations. -IT/Biz Analytics: Develop IT Analytics Stack and report on weekly, monthly, and Quarterly KPIs (IT Service Desk, Time Saved using Automation, C-Level reporting)Workato is the leading Enterprise Automation Platform. Director Business Technology, Cybersecurity April 2022 - April 2024 (2 years 1 month) New York, New York, United States Workato is the leading Enterprise Automation Platform. Workato enables teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real- time outcomes from business events Page 3 of 13

Head of IT & CyberOps reporting to the CIO and leading the Corporate Engineering(Business Technology Team) and the CyberSecurity Team and responsible for:- -GenAI & Digital Transformation: Responsible for GenAI Security, Using Low Code / No Code Automation to transform Business Technology & CyberSecurity Ops. -CyberSecurity: Security Operations & Automations, Endpoint Security, SaaS Security, DLP, CyberSecurity Incident Response, Security findings, and remediation. SOAR, NIST & MITRE ATT&CK adherence and automation build & support. SecOps Alerting, monitoring, and reporting on internal Biz-apps and Cloud security. -IAM (Identity Access Management) Define and implement identity entitlements and manage the end-to-end integrations between HRIS, Employee datahub, and SSO. SSO Org2Org Setup & support. -Employee Experience - Hire to Retire Employee Lifecycle, Client Platform Engineering, Analytics, IT/ Biz Operations; Using Workato on Workato Automations. -SaaS Review Counsel: SaaS Vendor Review (Security & GRC), Onboarding, Renewals, SaaS Operations, Automating SaaS License Usage & spend. - Service Management: Architect Service Management Solutions with an emphasis on SLA, SLOs, and XLA. -Application Operations & Automations: AppOps using Workato and IT Automations. -Biz Solutions Architecture: Review IT/Biz Architecture; Develop & Design Solutions for Business Technology team and showcase solution value, and implementation support. -Biz Technology & Automations: O2c (Order-to-cash), P2P (Procure-to-Pay) Business Applications Support, and Automations. Page 4 of 13

-IT/Biz Analytics: Develop IT Analytics Stack and report on weekly, monthly, and Quarterly KPIs (IT Service Desk, Time Saved using Automation, C-Level reporting) AI Frontier Network Member February 2024 - Present (10 months) Peloton Interactive 2 years 10 months Senior Solutions Design Manager IT July 2020 - April 2022 (1 year 10 months) New York, United States Enterprise / Business Technology Leader - Leveraged IPaaS Products like Boomi to setup integrations between HRIS, Order-to-Cash, Supply Chain Systems, Financial, GTM Systems, Salesforce, and IT Service Mgmt & Product Support Tools. IPO Readiness – Developed Finance and Business automations adhering to COBIT, SOX Compliance, FLUX Analysis, GAAP Financial along with Compliant Change management process to be IPO-Ready and post IPO compliance adherence. Enterprise Architecture: - Develop tooling to enable developer productivity and reduce deployment delays. - Developing new solutions for the Field Ops, Field Testing, Enterprise Systems, Supply Chain, Operations center, SRE, and the platform teams. Cybersecurity & GRC -Architected & implemented all hire-to-retire employee lifecycle automation, Service Requests solutions, and applications to adhere to the SOX & Cybersecurity guidelines. -SOAR, NIST & MITRE ATT&CK automation(s) developmement. People Management: -Hired, Coached, Mentored new hires, and defined SLAs, and S&XLOs for the Solution Architecture Team and transitioned to Service-catalog & ITIL & TOGAF methodology. Page 5 of 13

Business Intelligence / Analytics : - Architect for the Biz-Analytics Stack; Onboarded EazyBI and Tableau and developed cadence for Weekly, Monthly, and Quarterly reports for the CIO org -Responsible for API customizations and integrations and transitioned Analytics stack from a system to an accessible platform. Biz-Ops & Automations -Biz Tech Leader for Enterprise SaaS solutions such as G-Suite, Slack, Jira Service Desk, Jira Software, Confluence, Smartsheet, Monday.com, Halp Slackbot, CMDB), Github, Datadog. - Developed Biz-applications focused on Order-2-Cash, Procure-to-Pay (Netsuite, Salesforce, Coupa, Kyriba, and Blackline), and HR Systems. SaaS Ops: -Built and managed the IT Solutions Team / Biz budget which resulted in a cost-effective allocation of assets and expenditures. -Started the SaaS Product Review committee. Enterprise Solutions Architect | Service Delivery Architect July 2019 - June 2020 (1 year) New York, New York Peloton is a global fitness platform making strides in Hardware, Software, Content, Retail, and Apparel. Founded in 2012 with the mission to bring world- class indoor cycling experience to the comfort of your home, Peloton is leading the innovation of at-home fitness by marrying sophisticated technology with beautiful, thoughtfully designed equipment. Responsible for : -Solutions Engineering: Partner with multiple teams and propose solutions, evaluate new tools, enable teams to scale and deploy new functionality and increase revenue. - Employee Experience : Responsible for developing automation, integrations and improve overall Employee Experience. Built, Supported workflows within the Hire-to-Retire Employee Space, Introduced a culture of Engineering within IT Service Desk, Service Management and added new XLA's, SLO's Page 6 of 13

and OLA's within Service Management Systems and Teams. POC Chatbot applications and developed automations and focused on introducing a culture of self service and reduce the # of IT tickets. -ITIL / ITSM : Architected Workflows, integrations and automations for Incident, change and problem management and introduced AIOps within Enterprise Operations Center. -Developed custom solutions for Field Operations, Field Testing, Enterprise Systems, Supply Chain, SRE, Operations Center and consolidated tools and solutions and focused on the cost-effective allocation of assets and expenditure. -Go-to-advisor and innovation partner for SaaSOps, DataOps, AppOps, and FinOps. -Championed and evangelized the use of Low / No Code, Workflow automation, and Robotic Process Automation tools within Enterprise and Financial Teams. -Analytics: Lead Architect for the IT Analytics Stack, Developed overall analytics stack by creating data pipelines on AWS and introduced tableau for corp reporting. -Developed Custom websites, SDK frameworks on NodeJS, Python and automated CI/CD release management, reduce operational tasks and solution focused automation. Virtu Financial (Acquired ITG) 3 years 3 months VP, Enterprise Business Systems & Data February 2018 - June 2019 (1 year 5 months) New York, New York • Business Systems Management Leader - Automated Order-to-Cash, Procure-to-Pay processes and leveraged iPaaS Products to setup integrations between HRIS, ERP and GTM products like CRM, Sales Enablement and Subscription Products. • Designed new integrations on the MarTech Side using Microsoft CRM Dynamics and develop new solutions for the marketing Team. Page 7 of 13

• Provided review consultations and training sessions to teams to ensure solutions are comprehensive. • Incident and Change management responsibilities for both enterprise and consumer-facing apps. • Developed a new Go-To-Market strategy, identify new revenue opportunities (RevOps), and identified areas of tool and solution consolidation(s). • Blueprints and Enterprise architecture solution standardization; Co-led the Architecture Review board program and partnered with Engineering, Financial Systems & Data Teams to develop Business Continuity & Disaster Recovery Plans. • C Level presentations involving Technology landscape health, change management compliance, reviews of tech strategy, and developmental roadmaps. • Led a transformation project within ITG for Service Management practice to account for traditional IT infrastructure, Agile and DevOps teams, and CI/CD philosophy (Continuous integration and deployment). • Responsible for Entitlements, Data security, and integration. • Directed Sales, led account management, go-to-market plans, pre-sales, delivery of ITG's Trading solutions to F-500 clients. • Built the Solutions Architecture team from the ground-up; Hired, Coached, Mentored new hires, and defined SLA and SLO's for the Solution Architecture Team. • Proof-of-Concept, Solution validation, Developed Security-focused and scalable solutions, and interim responsibility of Partner Engineering Manager. Senior Developer Technical Lead April 2016 - January 2018 (1 year 10 months) New York Technology: SharePoint 2010/2013, Office 365, .NET, TypeScript, NodeJS, JavaScript, CSOM, SQL Server 2012/2014, Nintex Workflows, Nintex Forms, SSRS, Power BI, Excel Services, Azure, ITSM, HEAT, Reporting Services, CRM, TIDAL, NodeJS, TypeScript, CSS, CSS3. Migration: Metalogix Logging: Splunk • Developed Web applications on WebStack framework using NodeJS, TypeScript, JavaScript. • Developed custom SQL Server Reporting Services (SSRS) reports/ Power BI/ Power View Reports. Page 8 of 13

• Performed Administrative activities on ITSM and HEAT for Request and Control Management activities. • Implemented RPA (robotic process automation) via Nintex and Microsoft flow to automate mundane tasks and developed custom business application integrations between SaaS and On-prem applications. • Used node modules as MSSQL, MYSQL , Reporting Services and Streaming service modules. • Tracked user metrics to understand site traffic trends, content relevancy and monitor storage capacity limitations. • Developed user input forms and design workflows based on business requirements to communicate status updates, publish content to select audiences or update related content. • Provided review consultations and training sessions to teams to ensure solutions are comprehensive. • Deployed code solutions , PowerShell scripts, server optimization, server management, term store maintenance, taxonomy, content deployment, web and service applications in Central Administration • Designing, coding, and implementing custom solutions in the SharePoint environment and design the look and feel of SharePoint sites • Customization was done using JavaScript, jQuery, CSOM and SharePoint search, SharePoint Designer, InfoPath forms. • Performed Migration from SharePoint 2010 to O365 using Metalogix essentials. • Scheduled Tick Symbols data load for trading applications using Tidal. KPMG Solutions Engineer | Associate Developer October 2014 - March 2016 (1 year 6 months) Greater New York City Area • Solutions Engineer for the SharePoint consulting team; Involved in the pre- sales, client demo, implementation, and post-support. • Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment, testing, and post-deployment support. • Part of the Innovation Team at KPMG which built custom solutions for clients on Microsoft Stack (SharePoint, CRM Dynamics, PowerBI, Microsoft RPA). • Hands-on Scripting, Automation (Robotic Process automation) build and Develop solutions as per client needs and conducted client demos and Page 9 of 13

showcased ROI for custom integration build-out and identify gaps and areas of optimization. • Performed SharePoint Administration activities such as deploying code solutions, PowerShell scripts, server optimization, server management, term store maintenance, taxonomy, content deployment, web and service applications in Central Administration • Developed Tax Portal for clients on MS SharePoint 2010 / 2013 platform using Client Side Object Model, Nintex & SharePoint Workflows, JavaScript, and jQuery. • Created site collections and subs sites according to the requirement. • Created custom SQL Server Reporting Services (SSRS) reports/ Power BI/ Power View Reports to be displayed in a Microsoft SharePoint 2010/2013 web application. • Customization was done using JavaScript, jQuery, CSOM, and SharePoint search. • Performed Document Migration for various clients using Quest and Metalogix Migration tools. Technology: SharePoint 2010/2013, .NET, JavaScript, CSOM, SQL Server 2012/2014, Nintex Workflows, Nintex Forms, SSRS, Power BI, Excel Services, RPA (Robotic Process Automation) Migration: Quest, Metalogix eClinicalWorks Technical Solutions Engineer | Data Migration Intern May 2014 - August 2014 (4 months) Greater Boston Area • Involved in presales, client demo, requirements gathering and led the overall data migration project for various clients. • Comprehensive database management and migration of MSSQL and MYSQL. • Extract and analyse Practice Management from client’s current PM software. • Communicated with clients during various phases of the migration process. • Wrote programs/tools for conversion and loading data into the eClinicalWorks database • Worked on legacy VB6 code, bug fixing and re-factoring. • Used Java Code for automating the process of Migration Page 10 of 13

• Helped clients in basic testing of the migrated data, and explain any exceptions encountered. Binghamton University 1 year 5 months Graduate Assistant September 2013 - May 2014 (9 months) Binghamton, New York, United States Department :Undergraduate Admissions ,Binghamton University Scheduled and generated reports for Stastical analysis purpose using Hyperion Reports. Wrote SAS Programs to mine, alter, manage and retrieve data from a variety of sources to perform statistical analysis . Updated and Maintained Departmental Websites by modifying HTML, CSS code. Student Assistant January 2013 - September 2013 (9 months) Binghamton • Provided response and took appropriate action to resolve customer inquiries related to hardware and software issues. • Performed routine pc maintenance and upgrades and provide technical assistant to other staff as per the requirement. E-Step Consulting, Inc./ Leverage Applications Mobile Application Developer Intern June 2013 - September 2013 (4 months) Vestal, New York, United States MobileUniversity Platforms : Android , IOS Technology: Titanium SDK, JavaScript , HTML5 ,JSON • MobileUniversity is a Mobile Application on Android and IOS platform that helps students in college search. • Titanium SDK tool is used to develop this application with support for Eclipse SDK for Android and XCode for IOS. • Modified the existing Code written in Procedural language for the User Profile Module and converted it into Common JS Modules. Page 11 of 13

• Common JS is a Standard for Mobile Application developed in JavaScript which prevents from Pollution of Global Variables and more control is at the App Level itself. • Added new features to make application pages dynamic. • Restructured the Existing Code and made it more modular by dividing each task into a small class and used object instance to load that class on Button Click Events. Fanatic Systems Ltd, Hyderabad, India Java Web Developer & SEO - Intern January 2012 - July 2012 (7 months) Project: Hotel Reservation System Module: User Module Description: This system provides information regarding different Hotels that are available and their status specific to availability. The guests can visit the site and register themselves with the required information that is expected by the system. Each registered guest can raise a request for the unit bookings. The system provides the facility for booking of the required available units. The user interfaces are browser specific to give distributed accessibility for the overall system. Technology: Core Java, JSP, Struts - MVC, JDBC, Eclipse, MySQL, HTML, CSS, JavaScript Roles & Responsibilities: • Developed FormBeam and Action Classes to store the user data. • JDBC Connectivity was established with MySQL and triggers were implemented for log pupose. • Used SEO best practice to optimize Web site for search engine rankings. MeritTrac Service's Pvt Ltd. Team Lead Manager April 2008 - June 2012 (4 years 3 months) Secunderābād, Telangana, India • Coordinated Interviews with Line Managers • Data Expert - Responsible for Ensuring data entry quality, end of day summary for Clients to influence future Hiring Events. • Led a team and conducted assessment process at on campus, off campus, placement agencies and for advertisement walk-in • Conducted interviews for freelance position at MeritTrac Services Pvt Ltd Page 12 of 13

Education Binghamton University Master's degree, Computer Science · (2012 - 2014) Jawaharlal Nehru Technological University Bachelor of Technology - BTech, Computer Software Engineering · (2008 - 2012) SRI CHAITANYA JUNIOR KALSALA Intermediate, Mathematics,Physics and Chemistry · (2006 - 2008) St. Marks Progressive School Secondary School certificate, General Studies · (2001 - 2006) Page 13 of 13
