Siva Pothi LinkedIn Profile
CIO & Technology Services Leader @ Teleperformance SE
Contact Siva Pothi www.linkedin.com/in/pothi CIO & Technology Services Leader @ Teleperformance SE (LinkedIn) Greater Houston Top Skills Summary Building New Business Siva Pothi is a technology executive with over 25 years of leadership Artificial Intelligence (AI) experience in the high-tech industry. As CIO at Teleperformance IT Strategy (TP), he leverages technology to empower TP employees to do their best work every day. In addition to his CIO role, Siva oversees Certifications Global Technology Services' commercial offerings, delivering value- Generative AI for Business Leaders driven solutions to TP clients. Project Management Professional (PMP)® Siva has worked for some of the world’s most renowned companies over the years, delivering and supporting mission-critical systems that power global business operations. Collaborating closely with CEOs and Boards, he helps assess the strategic impact of technology and shape innovative business models that drive growth and transformation. Known for building high-performing global teams, Siva fosters a culture of continuous learning, collaboration, and customer focus. He is passionate about leveraging emerging technologies, such as big data and AI, to optimize enterprise performance and elevate customer experiences. An engineer at heart with a strategic growth mindset. Siva holds an engineering degree and certifications in project management, cloud computing, and corporate finance, offering a well-rounded perspective on technology and business. Experience Teleperformance 2 years 11 months CIO & Global Technology Services Offering Leader February 2024 - Present (10 months) As CIO for USA, Canada, and Senture (Government Services), I lead IT strategy and operations, fostering innovation and driving efficiency across Page 1 of 4
these regions. Additionally, I spearhead the Global Technology Services commercial offering at Teleperformance, reshaping our technology capabilities to deliver scalable, high-value solutions that consistently enhance client outcomes globally. My priority is to make clients and organizations successful through our differentiated value and by providing a superior experience as they modernize and transform their technology ecosystems by leveraging Hybrid Cloud, Data, and AI technologies. My mission is to make TP the most trusted technology partner, guiding companies to succeed in their digital journey. Chief Information Officer - Teleperformance USA, Canada, Philippines & Senture January 2022 - Present (2 years 11 months) Houston, Texas, United States Currently overseeing the full scope of the IT functions across the USA, Canada, and the Philippines. My team drives IT simplification, agility, and transformation to empower 85,000+ employees in my region to do their best work and be productive every day. I constantly seek new and better ways to influence change. I get to work with some of the smartest people in the industry and love delivering results through people and with people while developing the next generation of business technology leaders. About Teleperformance: Teleperformance is a global digital business services company and the worldwide leader in outsourced omnichannel customer experience management. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. Gartner recognizes Teleperformance as the Customer Service BPO leader in the 2022 Gartner® Magic Quadrant™. Fortune and Great Place to Work® named Teleperformance one of the 25 World’s Best Workplaces™ in 2022. With 500K employees worldwide, Teleperformance serves customers across 170 countries and continues to grow and add value to clients worldwide. DXC Technology Head of Infrastructure Services and Operations April 2017 - December 2021 (4 years 9 months) Houston, Texas Area Page 2 of 4
Charged with leading global transformation of Infrastructure Services and Operations for DXC IT reporting to Global COO of DXC. Direct strategy with a strong focus on innovation to drive business outcomes and transform culture from a legacy culture to a business technology enablement and people- focused culture. Prior to this role, I served as the General Manager and Delivery Leader for the DXC Internal Account globally. In this capacity, I oversaw all facets of IT delivery, spanning application development, infrastructure, network, security, end-user services, and operations. My focus was on driving quality and delivery excellence to enhance business outcomes. Experienced in: Shaping IT strategy; making investment and priority trade- off decisions; negotiating and managing vendor contracts; public cloud journey; hybrid infrastructure; application development; SAP Platform; SaaS Integration; big data, and analytics, solution architecture; IT security; monitoring; event management; risk management; P&L ownership Hewlett Packard Enterprise Executive Director, Support Services May 2015 - April 2017 (2 years) Houston, Texas Area Led the organization chartered with delivering world-class application, infrastructure, SAP platform and network support both internally and commercially. Industry: High-tech, Software & Platforms IBM Global Delivery Executive December 2000 - May 2015 (14 years 6 months) Houston, Texas Area Over the years, I had the opportunity to work for many different parts of IBM in all aspect of IT including Application Development, Master Data Management, Web Enablement, Server Migration, Virtualization, End-User, and Operations. I am and have always been passionately curious about emerging technology and enjoy building high-performance teams Industry: Cross-Industry experience Page 3 of 4
Education Columbia University in the City of New York Corporate Finance Professional Certification Bangalore University Bachelor of Engineering - BE Page 4 of 4