Contents Introduction 1 Environment 11 Social 24 Message from Our Chairman 2 Our Approach to Environmental Sustainability 12 Feature: Our Racial Equity Commitment 25 Company at a Glance 3 Scaling Green Solutions 13 Inclusive Growth 30 Our Approach to ESG 5 Meeting Needs Responsibly 17 Diversity, Equity and Inclusion 38 Feature: $2.5T Sustainable Development Target 6 Minimizing Our Operational Impact 18 Human Capital 43 Governance 50 Appendices 61 Corporate Governance & ESG Oversight 51 List of Acronyms 62 Stakeholder Engagement 53 Global Reporting Initiative Index 63 Political Engagement and Public Policy 55 Sustainability Accounting Standards Board Index 67 Managing Environmental and Social Risks 56 Prohibited Activities and Sensitive Sectors Activities and Locations 70 Human Rights 56 Data Privacy & Cybersecurity 57 Business Ethics 59