Minimizing Our Operational Impact Another key component of our approach to sustainability is managing the environmental impact from our operations. Energy Optimization and GHG Emission Reduction Our reported operational environmental footprint is a result of our day-to-day activities and the resources we consume INTRODUCTION across our more than 6,000 corporate ofces, bank branches and data centers around the world. Our strategy for mini- We are pursuing eforts to optimize energy use and reduce our GHG footprint across our global operations. Our eforts are mizing this impact focuses on optimizing how we source and use energy, reducing direct and indirect GHG emissions, and guided by several of our key operational sustainability targets, including reducing Scope 1 and 2 emissions by 40% by 2030, ENVIRONMENTAL enhancing resource management, including in how we design and operate our buildings, and through our supply chain. sourcing renewable energy for 100% of our global power needs annually, satisfying at least 70% of our renewable energy goal with on-site generation and long-term renewable energy contracts by 2025, and maintaining carbon neutral operations annually. Our Approach to Environmental With these goals in mind, our strategy focuses on the following: Sustainability 7 Our Operational Sustainability Targets Scaling Green Solutions IMPROVING EFFICIENCY SOURCING RENEWABLES PURCHASING ENERGY Meeting Needs Responsibly TARGETS MET, ANNUALLY RECURRING AND ACCELERATING ATTRIBUTE CERTIFICATES ELECTRIFICATION Next, we are focused on transition- (“EACS”) AND CARBON Minimizing Our Operational Impact ing to zero-carbon energy sources, CREDITS Maintain carbon-neutral Source renewable energy Divert 100% of e-waste Purchase 100% of our Reducing energy use and using less including installing on-site solar SOCIAL carbon-intensive energy sources are Finally, to continue to meet our operations for 100% of our global from landfills paper from certified systems at JPMorgan Chase prop- our frst priorities. We continue to commitment to source renewable power needs sources erties and establishing long-term GOVERNANCE undertake a variety of energy ef- energy for 100% of our global renewable energy procurement ciency measures—for example, opti- power needs and address the IN-PROGRESS TARGETS agreements (e.g., power purchase APPENDICES mizing the use of heating and cool- remainder of our reported emis- agreements (“PPAs”) and green sions8 ing in our buildings and procuring , we purchase applicable power supply contracts). more efcient servers for our data EACs (e.g., Green-E certifed Reduce Scope 1 and 2 Satisfy at least 70% of Reduce global water use Reduce o˘ce paper use centers—and to expand their imple- Renewable Energy Certifcates GHG emissions by 40% our renewable energy by 20% by 2030 vs. a by 90% by 2025 vs. a mentation across our operations. ("RECs"), International-RECs) and by 2030 vs. a 2017 goal with on-site renew- 2017 baseline 2017 baseline We are also looking for electrifca- carbon credits. For more informa- baseline able energy and o•-site tion opportunities within our build- tion on our purchase of carbon long-term renewable ings, branches and data centers. credits, please see page 21. energy contracts by 2025 7 For more information on our progress toward our operational targets, visit our website. 8 This includes Scope 1 (direct) GHG emissions from building operations and company-owned aircraft and vehicles; Scope 2 (indirect) GHG emissions from purchased electricity and steam; and Scope 3 (indirect) GHG emissions associated with business travel. 18