Strategic Shareholder Climate and Risk Financial Financial Barclays PLC 23 report information sustainability report Governance review review statements Annual Report 2022 Key performance indicators Measuring success We strive to manage the environmental and societal impact of our business, helping stakeholders access a prosperous and for all sustainable future. We aim to build trust by offering Colleagues stakeholders + innovative products and services, with Page 31 an excellent customer and client We analyse a broad range experience, increasing advocacy. Customers and clients of financial and non- + Page 26 financial measures to support the execution of our strategy. We use a number of sources to assess the success of our strategy and provide a balanced review of our performance during the year, taking into consideration financial and non-financial metrics across all stakeholder groups. A number of these performance measures Our ambition is to generate attractive and We promote and maintain a diverse are also linked to the way we pay our sustainable returns through the economic cycle, and inclusive workforce within a colleagues, including at executive measured through our Group targets. positive, values-based culture. management level. For more information, please see the Directors’ Remuneration Society Investors + + Report in Part 3 of the Annual Report. Page 39 Page 45 In order to reflect our strategic priorities, we have further refined the performance metrics we use, most notably with respect to our societal stakeholders. Key measures used in our 2022 assessment include the metrics reported on this page, as well as the broader discussion of our performance on the subsequent pages of this report.