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Straight Through Processing - Document Automation Range of Documents An organization that only needs to sort through and organize three types of documents will realize a significant difference in performance from an organization that needs to address several hundred different document types. This is because with the introduction of each new document type to a classification project, you introduce the possibility of the classifier mistakenly assigninga documenttothewrongdocument class/type. Simply put, the more potential classes involved, the greater the potential for confusion, and ultimately, error. Exactly how much confusion and error are caused by each new document class is hardtocalculate,butwedoknowfromexperiencethattheerror rateisnot linear. For example, in a mortgage document classification project, we mightfindthatabankcandealwith200differentdocuments.For eachclassification task, the classifier evaluates a given document to determine if it belongs to one of the 200 identified document classes. This task is quite a bit more complex than the task to assign a given document to one of two or three classes. This is because as we add a new document class, we add potential for overlap between the characteristics of one document class and another,orworse,severalotherdocument types. 24

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