SKILL #4: PRODUCTIVITY All the communicating, relationship–building, and problem solving in the world do you little good if you never actually execute the plan, do the work, and get things done. Humor can help increase productivity for yourself and for others. Productivity is about time, energy, and skill management. It means managing your time so you can actually get work finished, having the energy and motivation to actually do the work when that time comes, and possessing the necessary skill to complete the work sufficiently. In today’s world almost everyone is busy (aka they “do things”). Good workers are efficient (they “do things right”). Great workers are effective (they “do the right things”). The best workers are efficient and effective (they “do the right things the right way”). 155