CONVERSATION 1. Have a Ball Toss a stress ball back and forth when talking with your coworker. While at P&G, my coworker Tim and I used to do this 1 every day. We’d talk about the status of our projects while tossing a ball back and forth over the wall of our cubicles. Figure 1. Very Important Ball Diagram 1 Eventually Tim changed assignments. Sadly the person who moved into his cube was not as big a fan of “Toss Update.” 16