TRAINING 78. Solicit Feedback Ask for feedback on your training session, not just right 1 after it’s over, but 3 to 6 months afterwards as well. Actually incorporate the feedback into future sessions. Here’s some feedback I’ve received (and my takeaways): Feedback: “I felt like I learned something new with everything he said. He made my brain work in ways I had never used it before. It was crazy how he made everything so easy to understand.” Takeaway: Keep using interactive exercises to work the brain; keep them simple and build slowly to ensure understanding. Feedback: “To improve: Listen to examples of our real work issues and provide examples of how humor could be used to make a difference.” Takeaway: Include time in my training for the audience to present real–life issues and give specific ways humors can help. Feedback: “I love the shirts you wear.” Takeaway: Keep wearing my vibrant, solid–colored shirts. 1 Studies suggest people will have forgotten 78% of what they’ve learned after 78 days. To make sure the most important information truly stuck (the 22%), follow up again later. See Write It Down. 48