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T1 Many faces of growth T1 Many faces of growth Think How will you define new types of value you can deliver while making the profit required to thrive? And how will Customer Experience and Employee Experience work together to create that value at the points of creation and delivery? Say Ask your employees what sort of growth they’d like to see in the organization. Get s Reimagine how you define the debate going. st and measure growth for Do Start to embed new metrics (alongside financial growth) to drive behaviors. What you different stakeholders. measure counts. Collaborate with those willing to make change happen at an industrial level, as effective change is easier to commit to if many join the game. How are you set up for different value to be rewarded? How do you motivate people? d sugge jor F 19 20

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