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SHAREHOLDERPROPOSALS This certification means they handle waste in environmentally responsible ways, diverting over 90% of their facility’s waste fromlandfill through methods other than waste to energy. 21 Weprovidevarious programs and resources through our Amazon Second Chance website to equip customers with information on how to trade in, recycle, or repair Amazon devices and products, how to recycle Amazon packaging, and howtofindopen-boxandrefurbisheddevices. All of these programs and resources reduce waste and encourage reuse. Physical Stores As far back as 2008, Whole Foods Market was an industry leader in sustainability, becoming the first U.S. grocer to ban disposableplasticbagsatcheckout,insteadoptingfor100%post-consumerrecycled-contentandForestStewardshipCouncil- certified paper grocery bags. We also provide customers a wide selection of reusable grocery bags in a variety of colors andsizes at affordable prices. More recently, we implemented smaller produce bags at our Whole Foods Market stores in 2019,achangethatourpackagingmanufacturerestimatessavesanadditional200,000pounds/100tonsofplasticannually. In July 2019, Whole Foods Market stores took yet another bold step in this area and became the first national retailer to removeall of the plastic straws from its cafes and coffee bars—a total of about 21 million straws annually. Further, in 2019, WholeFoodsMarketstoresreplacedall plastic rotisserie chicken containers with bags that use approximately 70% less plastic, which our packaging manufacturer estimates saves nearly 1.7 million pounds of plastic annually. We also eliminated 22 all Styrofoam meat trays in all our Whole Foods Market stores in the United States and Canada. Wehavealsoremoved all Styrofoam from Whole Foods Market food service packaging. In addition, our grocery business recently announced new insulated packaging for frozen and chilled foods that is made from recycled paper and is curbside recyclable.23 Moving to all curbside-recyclable insulation packaging reduces material waste and each year replaces approximately 735,000 pounds of plastic film, 3.15 million pounds of natural cotton fiber, and 15 million pounds of non-recyclable mixed plastic. The new packaging is also produced regionally in the United States, enabling us to deliver it to Amazon Fresh grocery hubs, stores, andWholeFoodsMarketlocationswithfewermilestraveledacross the supply chain. WeAreEngagedinEffortstoSupporttheDevelopmentofRecyclingInfrastructure Across Our Industry and Other Recycling Initiatives In addition, we are developing an ambitious and innovative recycling infrastructure and investing in initiatives that support 24 therecyclingindustryacrosstheUnitedStates. Forexample,toimprovecurbsiderecyclingintheUnitedStates,wepartnered with The Recycling Partnership, which supports communities and local governments with education, infrastructure, and measurementrelated to curbside recycling. Amazon is funding an initiative to improve recycling activities in the western United States called The West Coast Contamination Initiative, which aims to increase the quality and value of recyclables collected in these areas by reducing the amount of non-recyclable material collected through local recycling systems.25 We also invested $10 million to the Closed Loop Infrastructure Fund to finance recycling and circular economy infrastructure in North America. Through this investment, Amazon aims to increase product and packaging recycling so that material goes back into the manufacturing supply chain. Over the next decade, our investment in the Closed Loop Infrastructure Fund is expected to improve curbside recycling for 3 million homes in communities across the United States, divert 1 million tons of 26 These efforts recyclable material from landfills, and eliminate the equivalent of 2 million metric tons of carbon dioxide. improve the communities we operate in and help everyone, even those who may not be engaged with our products andservices. As evidenced by our existing initiatives, partnerships, investments, and progress, in contrast to the proposal’s assertions, we are committed to reviewing and addressing the proposal’s concern for reducing plastic pollution, a concern we share. We are conscientiously taking steps to address this concern and publicly sharing information regarding our progress. We will continue to share our efforts and progress to our shareholders and the public. Accordingly, the Board recommends that shareholders vote against this proposal. TheBoardofDirectorsrecommendsavote“AGAINST”thisproposalrequestingareportonpackagingmaterials. 21 Seehttps://www.amazon.com/amsc. 22 Seehttps://www.wholefoodsmarket.com/mission-in-action/environmental-stewardship/plastics-packaging. 23 Seehttps://www.aboutamazon.com/news/retail/grocery-delivery-just-got-more-sustainable-with-amazon. 24 SeeFurther and Faster, Together, at 47, 56, available at https://sustainability.aboutamazon.com/pdfBuilderDownload?name=amazon-sustainability-2020- report. 25 Seehttps://sustainability.aboutamazon.com/environment/circular-economy/recycling. 26 Seehttps://www.aboutamazon.com/news/sustainability/how-amazon-is-investing-in-a-circular-economy. 44

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