of high standards. I guarantee you that Andy won’t let the universe make us typical. He will muster the energy needed to keep alive in us what makes us special. That won’t be easy, but it is critical. I also predict it will be satisfying and oftentimes fun. Thank you, Andy. Toall of you: be kind, be original, create more than you consume, and never, never, never let the universe smoothyouintoyoursurroundings.ItremainsDay1. Sincerely, Jeffrey P. Bezos FounderandChief Executive Officer Amazon.com,Inc.