ALIGNING CLIMATE EFFORTS TO GLOBAL BEST PRACTICES We aim to align our efforts with global best practices among the numerous standards and frameworks that have emerged for measuring climate impact and action and promoting accountability for businesses. In addition to our commitment to net-zero emissions by 2035 in alignment with the Science Based Targets initiative, we joined the Business Ambition for 1.5°C and Race to Zero, established by the UN to rally leadership for a zero-carbon recovery. We are also a member of RE100, a global initiative of large businesses committed to using 100% renewable electricity. Further, we became a formal supporter of the Task Force on Climate-Related Financial Disclosures (TCFD), whose recommendations inform how we assess physical and transition risks and opportunities for our business. Learn more about how we are assessing and managing climate risk in the TCFD Index. Maintaining resiliency and business continuity To maintain resiliency and business continuity in our offices and data centers we factor climate-related physical risks into our short-, medium-, and long-term real estate strategies. One of our newer buildings in Sunrise, Florida, for example, is designed to withstand Category 5 hurricanes and major flooding events. In addition, we evaluate qualitative climate- related transition risks that may impact our global operations, including current and emerging regulations. These climate- related risks influence our operational strategy and we have identified opportunities to minimize these risks, including by maintaining carbon neutrality and continuing to invest in energy efficiency projects and renewable electricity. Operating an environmentally and socially responsible supply chain In 2021, we sourced 96% of our direct marketing, customer communications, and office paper from certified responsibly managed forests, working toward a goal of 100% in 2025. We’re committed to working with suppliers who share our values regarding diversity, ethical sourcing, and responsible operations, including environmental sustainability, human rights, and gender equality. Learn more about our responsible procurement practices in Responsible Sourcing Throughout the Global Supply Chain. Find more detail about our paper sourcing in the Environmental Performance Data Summary at the end of this report. Paper from Certified Responsibly Managed Forests Direct marketing, customer communications, and office paper 96 % INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 47