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FY22 IMPACT REPORT OVERVIEW ENERGY & MATERIALS HEALTH & RESILIENCE WORK & PROSPERITY GOVERNANCE APPENDIX 58 Image courtesy of IESC Interstate Electrical Services Corporation Interstate Electrical Services energizes the future with digital transformation and an inclusive workforce Interstate Electrical Services is a family-owned construction company coordination and detailing. And an even larger share turns those drawings that spans six New England states, with more than 600 employees. Like into fully built electrical systems—without ever stepping foot on the jobsite. the broader construction industry, Interstate has been making ever- COVID-19 further accelerated the transformation. Interstate started moving increasing investments in digital construction tools and processes. all its projects to Autodesk Construction Cloud, and crews communicate Interstate’s engineers, BIM coordinators, and detailers orchestrate their through Microsoft Teams. Office teams worked from home at the height of efforts at the company's Operations Center in Tewksbury, Massachusetts, the pandemic and are moving to hybrid schedules now. Field teams a 100,000-square-foot manufacturing and warehouse facility. At that coordinate with the office almost entirely by computer. According to Interstate, location, project coordinators and detailers fine-tune models and install “People were wary of change, but we didn’t have a choice. Some could barely Image courtesy of Compass Coffee instructions to exacting detail. Fabricators assemble the units to UL turn on a laptop before, and now they’re doing digital markups.” Certification standards under direct supervision of licensed electricians, Digital transformation also changed how Interstate interacts with job and more crews package and ready the units for shipment, often weeks in candidates–and who those candidates are. Interstate built an inclusive and advance of install. This approach can save time, reduce risk, and improve comprehensive recruiting process and has broadened its scope to non- efficiency. As the construction industry faces unprecedented labor traditional audiences such as veterans, people with disabilities, women, Compass Coffee shortages, digital transformation enables Interstate to do more with less. and minorities. Compass Coffee retrains workers to build a new roastery, creating an ad-hoc Interstate’s lead VDC/BIM specialist says, “I basically taught myself Revit construction crew that thrives on flexibility. when there were three of us at the company doing BIM. And ever since, Learn more we’ve been learning, growing the team, and transforming how we work.” Learn more Today, two dozen of Interstate’s workers are experts in 3D model

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