BNY MELLON ENTERPRISE ESG 32 CULTURE AND PURPOSE CELEBRATING ACHIEVEMENTS We have also built our Values and Behaviors into our company-wide recognition program, so that employee nominations are now aligned to the defined values and behaviors that we want to reinforce. This program acknowledges performance, celebrates service milestones and tracks wellbeing achievements to reinforce a purpose-driven culture of inclusion and belonging. Employee feedback on the tool has led to 2022 enhancements designed to improve the user experience and increase participation. EMPLOYEE RETENTION Retaining talented and skilled employees reflects the health of an organization and contributes to its success. Through our Values and Behaviors Initiative and Purpose- Driven Growth Agenda, we are helping employees understand their roles in our organization and conveying the important contribution they make to our shared success. To retain valued employees, we developed and implemented a global retention plan tailored to the workforce needs in each region. In addition, we provided extensive support and extended benefits to help support employees as they coped with the impacts of the pandemic. To monitor this important indicator, we track employee retention both globally and regionally. In 2021, our company-wide retention rate was 87%, which represents a 5% decrease from 2020. Employee Retention by Region Asia Pacific 2020 Female 91% 2021 Female 86% 2020 Male 91% 2021 Male 86% Europe, Middle East & Africa (EMEA) 2020 Female 93% 2021 Female 88% 2020 Male 94% 2021 Male 89% India 2020 Female 88% 2021 Female 83% 2020 Male 90% 2021 Male 83% Latin America 2020 Female 88% 2021 Female 89% 2020 Male 89% 2021 Male 79% U.S. & Canada 2020 Female 94% 2021 Female 89% 2020 Male 93% 2021 Male 89% To t a l 2020 Female 92% 2021 Female 87% 2020 Male 92% 2021 Male 87% 70% 8 0% 9 0% 1 00%